Clientless VPN 404 error

[porq91]

Hello everyone,

i installed the clientless vpn and up to the login page everything is fine, but when i click on one of the apps i set it gives me the error "404 page not found", I don't have any kind of traffic log that I can analyze, the globalprotect vpn and clientless packages are correctly installed.

The security policies are correct, I also tried to downgrade the release, restart everything but nothing seems to work.

Any advice?

Release: 10.2.2-h2

Device: PA-220

Thanks in advice,

Angelo.

[kiwi]

Hi @porq91 ,

I believe you might be running into a known issue. 

Please reach out to support to have a confirmation of the bug and expected release fix.

Best,

-Kiwi.

[porq91]

After hitting my head for quite a while I finally solved it by removing the current clientless VPN package, uploading the same version of the package to the firewall and reinstalling it.

Currently I see all the icons and the port forwarding works correctly, it will be interesting to see what will happen to a possible restart or update of the device if it continues to work.

Angelo.

[taviss]

Ran into this issue as well, when we moved over to 10.2.2.   There is something wrong with 95-239 and 10.2.2.   We rolled the clientless application down to panup-all-gp-89-207, (no reason other than the date looked good.) once manually installing file from the GUI, we installed the older version and turned off the schedule updates. Once panup-all-gp-89-207 was marked as currently installed all our clientless apps came live again. 


When we have some more time, i'll check out what " latest version works" but we can confirm moving down to panup-all-gp-89-207 did restore our clientless apps

[jclarkevt]

Hello, I'm having this same issue where did you locate the older version: panup-all-gp-89-207 I don't see the last two version on my Dynamic updates window?

[Liviu_Bodeanu]

Hi @jclarkevt,
The panup-all-gp-89-207 can be downloaded from the PAN customer support portal section Updates - Dynamic Updates and search for Content Type - Clientless VPN.
After you downloaded the package, follow the below KB to manually install it. (CUSTOMER SUPPORT PORTAL (CSP) section)
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGRCA0

[SamKear]

Thanks, we had the same issue and installing 89-207 resolved the issue for us too.  Have you opened a support case for this?  Curious if they are already aware of the bug.