File Blocking - No URL?

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File Blocking - No URL?

L0 Member



I have various response pages configured to allow the user to click and send an email when hitting a blocked site.  The URL one works fine - user clicks continue, new email pops up with the following placed in the email : URL and user name. 


For File blocking, I cannot get the URL to go in to the email, it's always the IP address instead that gets carried over.  Even using the exact same above URL HTML code/page, the URL doesn’t appear.



<img src="xxx">
<h1>File Download Alert</h1>
<p>*Our corporate disclaimer* Please click <a href="<url/>&body=File%20Download&#58%20<url/>%0AID&#58%20<user/>%0ABusiness%20Reason%20For%20Access&#58%20">here</a> to request access</p>
<p><b>ID:</b> <user/> </p>
<p><b>URL:</b> <url/> </p>


Email for URL:

Subject - Web Site - Access

BRI Blocked URL:
ID: domain\username
Business Reason For Access:


Email for File Blocking:

Subject - File Download - Access Request 250.18.203

BRI File Download:
ID: domain\username
Business Reason For Access:


Cyber Elite
Cyber Elite


Generally the URL isn't actually recorded depending on how you have the file block setup, so its passing the IP because it doesn't have a URL. You can confirm this by looking at your Data Filtering logs and seeing if the URL exists in the log entry, likely it does not. 

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