Free wildfire

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Free wildfire

L4 Transporter

I thought there was a limited version of wildfire that you could use for PE files. But it isn't working, I do a test registration and it fails. Is there something that is missing in the instruction that I have


Cyber Elite
Cyber Elite

Make sure you have a valid and up to date Threat Prevention license and definitions.

I do. I have a subcription for three years

If its failing, then I would recommend you contact support. Such as in my case, it was something they had to do but was not documented on the support portal and I cant recall the solution.

L4 Transporter

This is not resolved why is it marked as resolved

Hi Jprovine,


answer is simple: you won't be able to configure Wildfire service without having a license for it. You can stop trying, it won't work, and TAC can't help with that. Wildfire service is sandbox that proactively runs your code in the virtual machine before it is delivered to your end-user, that is a licensed service and you will not be able to fully use it until you purchase a license.


Here is the Wildfire admin guide:

on page 4, there is a flowchart, I recommend opening and reading it. You were told in the other thread that you will benefit from Wildfire even if you don't have the license, but it did not catch your eye how; thing is - PAN analyses Wildfire reports from all customers that participate in cloud or that allow forwarding from their appliances, any and all malware cought in the previous period will be included into the next AV update. Those are updated frequently, and will be delivered to your device on the daily basis, meaning that you will not be more than 24 hours late to benefit from Wildfire service indirectly.

At the bottom right end of the said flowchart, you see what happens for users who are licensed for the Wildfire - their findings end up in signatures shared with everyone else. You are benefiting in the first step, but without license you are not participating in the rest of the flowchart.


So you are already having all the free benefits you can have provided that you are updating AV on a regular basis and of course if you are using AV profiles in the security policies.

Hope this clarifies your question.





Wow the tone of this response is unbelievable.



If you want to test all Wildfire feature, you should have a test license (1 month) on your paloalto portal (where you registered your device).


hope help



TAC just showed me how to configure the limited version of wildfire

Is the procedure documented somewhere for the limited version?

Steve Puluka BSEET - IP Architect - DQE Communications (Metro Ethernet/ISP)
ACE PanOS 6; ACE PanOS 7; ASE 3.0; PSE 7.0 Foundations & Associate in Platform; Cyber Security; Data Center
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