Getting Syslog in through PA 500

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Getting Syslog in through PA 500

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I have a router just outside my PAN 500, ver 4.0.5. I need to get syslog information in from it for my PCI requirements. Here is my setup:

The following objects are defined:

INT-NPM               Syslog server, IP address

TWC-RTR              Router,

TWC-NPM             NAT address for INT-NPM,

TWC-NAT              Internal NAT for TWC internet comm;

Services: Syslog: 514/TCP and Syslog-UDP: 514/UDP

The following policies are defined:


Internal to External, no dest int, Source INT-NPM, any dest, any service, IP: static-ip, Translated Address: TWC-NPM, BI-dir YES.


External to ANY, User ANY, HIP Profile ANY, Dest zone Internal, address WTC-NPM, Any application, both Syslog services, action ALLOW

What I get in the traffic log when I force a change that results in a syslog-able event, is this:

Time, drop, frm External, to Internal, source, destination, to port 514, action deny.

Any idea what I am doing wrong? I had it setup the same as my exchange server (different services) but it always seemed ot deny the traffic (falling down to my catch-all rule). I've tried teh destination as the external NAT address and teh internal address in the security rule: neither seems to work.

Message was edited by:


L6 Presenter

Hi...TWC-NPM was given IP, and the traffic log reported destination  Could it be the router is pointing to the wrong IP for the syslog server?

Unfortunatyely that was me mis-typing the IP address here, not in the PA. Sorry.

Your NAT and security rules appear to be correct.  I recommend you contact Support and open a case.  Thanks.

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