Lately I´ve been having issues with clients connecting to Global Protect. They pass the HIP match (no warning message is shown when they connect) but still the security policys with the HIP profile doesn´t apply, instead they hit a deny policy. After disconnecting and trying again for a couple of times it suddenly works and the appropriate security policy is applied.
Has anyone else exprinced this? Is there any way of troubleshooting this? If I remeber correctly there are no cli commands to debug why the traffic gets rejected by a policy with a HIP profile apllied.
It would probaly help to mention what PAN version, Global protect client version and OS version you're on.
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