09-11-2011 11:15 PM
Hi!
Does anybody has had problems with Windows 7 X64 that Global protect Client crashes all the time? I have reinstalled the program serveral time and still it does that. I tested it also with windows 7 32, and it works great there.. Any idea?
09-12-2011 02:29 AM
Hi,
We do have customer using it. As a test you could try to configure your antivirus software to exclude the global protect services from being scanned. If this doesn't help I will recommend you to open a support case with us.
09-14-2011 10:03 AM
Hi!
I removed all the un-necessary services including Sophos Endpoint protection from my computer. Also installed JRE 1.6 X64, and still it crashes.. Also tryed with another user logged in.. I will try to test this with another computer.
09-14-2011 12:41 PM
Did you re-install Global Protect after installing 64-bit Java?
-Benjamin
09-14-2011 12:44 PM
Yes I have reinstalled it.. I will try it tomorrow with another laptop with Windows 7 X64.. I will send comments then 
09-18-2011 01:00 AM
Hi,
Please make sure that your browser and JAVA are in 64 bit version before you start to install NetConnect again.
Good luck!
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