Global Protect not working with Big Sur on PA 820

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Global Protect not working with Big Sur on PA 820

L0 Member

Hi all,


I Use Global Protect  version 4.13 on a PA 820 Os 10.0, after updating my Mac to Big Sur i vant connect to the Palo anymore.

The strange thing: when i use the same Mac to connect to another Palo in our domein it works.

The error: failed to get client configuration. The GP works with other device on my account so i know for sure the connection with the Ldap server is configured and works.

Anyone any idea?


Cyber Elite
Cyber Elite

since GP 4.1 isn't supported on big sur (and is End of Life), you should try upgrading to 5.1.7 or later

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
  • 1 replies
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