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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! Unauthorized Request Panorama.

Hey All; I had a weird error this morning with Panorama, "Unauthorized Request" Login and Logout and it still does it. This was when editing the LDAP settings on version 5.0.2 on the hardware version. Anyone have the same thing?

amansour by • L4 Transporter
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  • 3 replies
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Custom Category traffic flow issue

Hello all, I have created a custom URL category for a site and have a security policy to allow specific applications to that category but the results are inconsistent and when I review the log, when the traffic was successful the URL Category shows as the custom category and whenever it fails, it shows the URL category as a default PAN category...

EmptySet by • L1 Bithead
  • 6035 Views
  • 8 replies
  • 0 Likes

Knowledge sharing: Palo Alto troubleshooting falty or not supported SFP and SFP stopped working after upgrade

Hello to All, I wanted to share what I know with thee comunity. First in many cases for faulty and not supported SFP the option "show system state filter sys.sx.px.phy" is used (for more info https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClaMCAS ). If you don't see the manufacturer information check the article https:...

Resolved! What OS on windows server can PA support about global protect?

Hello, The below doc describes there are client OS list what PA can support for global protect. https://www.paloaltonetworks.com/documentation/60/globalprotect/global_protect_6-0/globalprotect-overview/what-client-os-versions-are-supported-with-globalprotect.html But there is no information about windows server list. Can Global Protect sup...

Global Protect high CPU usage

Hello to everyone,I'm a radiologist working in Spain. I use Global Protect to access the hospital network from home, since we are working from home in this period to avoid coronavirus exposition.Since I have Global Protect installed in my laptop, it happens often (around 10 times per day or more) that the processPanGpHip.exe start using a lot of...

Daedalus by • L1 Bithead
  • 32363 Views
  • 5 replies
  • 0 Likes

On-demand GlobalProtect and Mapped drives

Hello all , Having issues with some users where they have mapped drives but after they connect to global protect they don't work. If they unmap and they map again it works .When doesn't work after connecting to globalprotect if they ping the IP of the server that they have the mapped drive it works but SMB it doesn't . We have on-demand globalp...

Resolved! Duplice Object IDs in Panorama XML

Hi Community, We went from 9.1 to 10.0 on Panorama and recently did an Expedition merge (latest version) with an ASA.Since then, a few objects which are unreferenced in global-find, are unable to be deleted.When checking panorama running config, I noticed, that a group-name is duplicate in the shared section, with different object ID's:Manually ...

Chacko42_0-1616764126647.png
Chacko42 by • L4 Transporter
  • 2826 Views
  • 1 replies
  • 0 Likes

Resolved! Monthly PDF Report

We are trying to get a report of threats and export as PDF. I used “Managed PDF summary reports” but it is allowing only to pull per day. I used custom reports and I can pull reports for 30 days, but it is much like raw data. We need something like below to present to customer. Please help.

SUMMARY.png

Resolved! Defining metrics for routes learned through BGP

Hi All, We have four tunnels(tunnel 1, tunnel 2, tunnel 3 and tunnel 4) configured to reach the AWS Network through BGP on an single default virtual router on the firewall and all the tunnels are up. There are three ISP in total connected to the default router and Balanced round robin method is enabled on the firewall to pass the traffic. The Tu...

Capture traffic as is on the wire?

On a Palo Alto is there a way to take a packet capture on a specified interface and simply see everything as is on the wire? For example on a Check Point I can do a tcp dump on a specified interface and the interface is basically put into promiscuous mode and I see traffic after firewall, after NAT, etc. On my Palo's it seems I have to pick a s...

Palo alto XML API not working

The firewall internal interface used to have GP portal configured and then removed, we found the XML API does not work on the standard port 443. In web browser an API call returns the 404 error. Pcap shows that the firewall does not reply to the call. We need this for Clearpass integration, and when testing with a different port (with NAT) it wo...

GP LOGIN/LOGOUT POPUP BOX

Dear team, How to enable the popup message when the users are login in and login out in Global protect. for example, users are connected in the GP at the same time VPN is down so users need to get a pop-up box like you are not in the GP or logout.

Global Protect user private IP shows 0.0.0.0

Hi team, One of my customer experiencing a weird issue in global protect. When Client joins the GP he get a private IP 172.16.100.230 and i can see that system logs and also in his GP Agent. When he initiates traffic i can able to see that private iP in traffic log as well but issue is when i go to see the current users in GP Gateway >Remote ...

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