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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4225 Views
  • 0 replies
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Tips to block Yahoo Mail but not other parts of Yahoo

I wanted to make a post to the community to see what other people are doing about this issue. We currently have a support case open with Palo for this and has been open for quite some time. Long story short, users that have previously logged into a Yahoo account and have a session cookie are able to somehow circumvent security policy and the a...

tszafa by • L0 Member
  • 7217 Views
  • 2 replies
  • 0 Likes

Resolved! Issue in HA link monitoring

Hi, ISP Primary>>Fortigate Active >> Paloalt ActiveISP Standby >>Fortigate Passive >> Paloalto Passive we have ISP is connected with FortiGate Active Firewall and FortiGate which is directly connected with Paloalto Active Firewall same as ISP standby is connected with Fortigate Passive Firewall which directly conne...

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Resolved! Need to disable port 443 in WF-500

We are observing https port 443 open in private wildfire WF-500. Please, share the command to disable the same. Also in Wildfire services, we have found only SNMP, ICMP and SSH.Https service is not available, so as to disable it. 

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Github-allow access to specific repository

How do I block all Github but allow access to a specific repository? For eg. I want to allow https://github.com/cisagov and block all github using a single URL filtering policy. How can I do that? I added github.com/* to custom URL list and set it to block.Created another security policy with a custom URL list containing the specific github pag...

Miner for Google IP Address

Just in case anyone is looking for a miner to mine for Google IP address, here is a sample miner Google Services Miner age_out default: nullinterval: 257sudden_death: trueattributes confidence: 100share_level: greentype: IPv4extractor prefixes[]indicator ipv4Prefixprefix googlesource_name google.rangeurl https://www.gstatic.com/ipranges/goo...

FabianB by • L0 Member
  • 4827 Views
  • 2 replies
  • 1 Likes

Prompt to change password as it will expire soon doesn't let you change the password

I've had a number of users reach out to me to reset their password for the GlobalProtect because they become locked out. They have all said they get a message that their password will be expiring in so many days, but are never prompted to reset the password. Each user has said there is nowhere to click to change the password so it goes past the ...

vulpine by • L0 Member
  • 4115 Views
  • 1 replies
  • 0 Likes

EDU-330 and EDU-214 (looking for study material)

Hello everyone! I have been looking (without success) the study material of EDU-214 and EDU-330, I can not find anywhere, I checked the beacon portal and nothing.If anyone had this material or knows where to get it, I would greatly appreciate it. Thanks!

Resolved! Global Protect: Split DNS - NSLOOKUP & DIG expected behaviour

What is the expected NSLOOKUP / DIG behaviour when using Split DNS and attempting to resolve an excluded domain? We are seeing the following:nslookup excludeddomain.comServer: dc.domain.localAddress: 10.0.0.10*** dc.domain.local can't find excludeddomain.com: Non-existent domain Is this expected (obviously it resolves if I tell it to use an exte...

cg7201 by • L0 Member
  • 6592 Views
  • 2 replies
  • 0 Likes

GlobalProtect not connecting on Mac

I'm trying to use GlobalProtect on a Mac, but it won't connect. I don't know much about Mac in general which definitely won't help me, I'm doing this for someone else and this is my first time using GlobalProtect on one. When I start the app and type the username, password and portal it just says connecting in the status tab. So far I've tried r...

K.Arne by • L1 Bithead
  • 35903 Views
  • 14 replies
  • 1 Likes

Resolved! Policy, using App ID ssl, is bypassed in favor of service based policy

Hi All, I'm new to Palo so hope you guys can help me understand something. We have two almost identical security policies that allow traffic via ports tcp/443 and 80. The first policy uses App IDs, ssl and web-browsing. The second policy uses services tcp/443, 80. My expectation is that the second policy should never be hit since ports 443 and 8...

Inelse by • L1 Bithead
  • 6849 Views
  • 5 replies
  • 0 Likes

Resolved! Panorama Management Server Upgrade Suggested Path

Greetings,We are looking for suggestions/thoughts for our next upgrade to our PAN management server - we are running PAN 8.1.13 on a Model M-600. We are looking to go to 9.x - not sure whether 9.0 or 9.1 at this point. Probably will be decided based on the feedback we get from this post. So bottom line: - Which version would you recommend? Sho...

terryc by • L1 Bithead
  • 3548 Views
  • 2 replies
  • 0 Likes

Panorama Report Date Picker

Hi All, Is there a setting that I am missing in Panorama for the retention of the reports created in the reports tab under monitor ?On Panorama for any default or scheduled report I only have the ability to go back 7 days:This goes for any scheduled custom report or the pre-defined reports.Panorama:However on the firewall its self I have months ...

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Marc_T by • L2 Linker
  • 3467 Views
  • 3 replies
  • 0 Likes

PA-820 Time Reverts to 2000

I have PA 820s deployed at remote sites with IPSec tunnels configured on them. When a power outage happens, either through a requested shutdown or not, the time resets back to Jan 1, 2000 on some of them and the initial commit fails. This causes the device to only be accessible via the mgmt interface. When looking at the logs, the reason the com...

Security Policies in Firewall

How to troubleshoot when we get sessions end reasons: Tcp-rst-ServerTcp-rst- client Tcp-fin n/aAged out I know what all these but I don't know how to troubleshoot the issue and don't know where to start troubleshoot Can someone help on this.

Using Rest API to delete an AWS Monitoring Definition in Panorama

I am trying to automate the addition/deletion of AWS Monitoring Definitions for the AWS Plug in for Panorama. I am able to add Monitoring Definitions using the following in Postman: https://{{panorama}}/api?key={{key}}&type=config&action=set&xpath=/config/devices/entry[@name='localhost.localdomain']/plugins/aws/monitoring-definiti...

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