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11-13-2017 12:26 PM
Hiya,
I'm very new to this so if this is the wrong place please move it or let me know so I can repost in the correct place.
I use Global Protect to connect to my University account through a VPN. However it updated overnight and is now version 4.0.4-9. Before it updated I had the option to enter the Portal, Username and Password. Now i only have the option to enter the Portal. When clicking connect it just gets stuck connecting and never changes or updates. I can't find any more information in the Panel.
Please can someone help me out?
Thank you.
11-14-2017 01:02 AM
yes this did change in V4.
when you connect for the first time the portal config on the PA looks at the auth method and if a username and password is required then it should throw up a login prompt in a seperate window.
do you have the same issue if you dont open the client and just right click on globe is sys tray and select connect.
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