Global Protect Single Sign-On Password Expiry

Showing results for 
Show  only  | Search instead for 
Did you mean: 

Global Protect Single Sign-On Password Expiry

Not applicable

When using the Global Protect client with single sign on (windows credentials) and the users password requires changing how does the GP client deal with this?  Will he be allowed access?


L5 Sessionator


Unfortunately the GP client is unable to change the password for the user at this time. This will have to be done through other methods. If the password has expired and the user is no longer able to login to AD, then it will not let him login to Global Protect since all the GP client does is query the LDAP for the login process.

I see that there is already a feature request submitted to allow the user to use the GP client to change the password. However, if you'd like to see this implemented in a future release, I would suggest contacting your Palo Alto Networks sales engineer and work with him to submit the same feature request.

Please let us know if you need help finding out who your SE is, or if you have any further questions.


Jason Seals

Does anyone know if this feature has been implemented yet?

According to this link, you need to use the "pre-logon connect method".

Password Expiry Warning on the GlobalProtect Client

  • 3 replies
  • 101 Subscriptions
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!