We have Global Protect License for mobile we upgraded recently to 5.0.8 and i see my iphones will not connect.
did any one face this issue ? Works fine with windows and desktops only with iphone i face the similar issue.
Any help will be much appreciated.
Thank you for your feedback and our time.
Just a question when you say client certificate what is exactly could you be more specific as i don't have much info on it.
Currently our set up is i have a root ca and intermediate ca attached to the tls profile in gateway and the portal.
Do you want me to export the certificate and install on iphone and try ?
Hi @MilanP Are affected devices on iOS12 ? There are certain changes in this version of iOS if compare to older version. The certificate location of certificates in iOS 12 is different than older iOS version so you need to re-import certs.
Please refer this -
Also https://live.paloaltonetworks.com/t5/General-Topics/GlobalProtect-5-0-for-iOS-12-and-User-Certificat... talks about same issue.
Hope this resolves your issue!
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The Live Community thanks you for your participation!