Globalprotect portal not found

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Globalprotect portal not found

L1 Bithead

Hello,

I'm having some issues connecting with globalprotect with one laptop.

The 4.1.10 version was installed . Tried with 4.1.12 and 5.0.2, same issue.

I can connect via the browser without issues. install and uninstall a few times with no luck...

5 REPLIES 5

L4 Transporter

Make sure the client endpoint has the proper certs installed I have seen this happen when the endpoint is either missing certs needed or has expired certs. Wrestled with theis recently and discovered the user cert being used for authentication was expired. popped a new on e on there and fixed it right up

L7 Applicator

The client logs will give a good reason for not connecting.

post them if that helps/...

 

 

Are you seeing a connection attempt on the firewall   Device\Monitor\System

Hello,

 

We are not using certificate for authentication..

L4 Transporter

@ROSSIGNOL 

Make sure you are putting only IP as portal ( dont include https://....).

I'm using the gateway address without https  :-)

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