Gotomeeting audio

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Gotomeeting audio

L3 Networker

Hi,

 

is there some feature request specific part or application form on PA site? Or better, how to ask to correct ports for particular application, or I need to open support case?

 

I noticed that my customers has problems with audio on GoTomeeting site, it not works at all. On PA applipedia for this application there is no port 8200 tcp or udp, which is the cause of audio misfunction. 

 

See also gotomeeting firewall requirements http://support.citrixonline.com/en_us/meeting/all_files/G2M060010  for all variants of application. 

 

 

1 REPLY 1

Cyber Elite
Cyber Elite

Hi Tician

 

there are 3 replies to your question! (#3 is the one that applies to your specific issue)

 

1. There is a place where you can submit NEW applications : https://researchcenter.paloaltonetworks.com/submit-an-application/

2. Feature requests should be asked through your local sales team, they can submit new and add your vot to existin Feature Requests

3. Any existing applications that are not working properly or have missing information, should be raised through a support ticket so our application development team can investigate and correct/update the existing app

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
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