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Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 43 replies

Resolved! software update schedule

Hi quick question regarding software updates. I know you can pull updates manually within the device, but I was under the impression that these updates would pull and install automatically. We had a consulting company help with our install so I may b...

bino150 by Not applicable
  • 1 replies

Resolved! Log Category and Current Category : PAN-DB

Hello,Anyone here having the same issue? Please see the image below,The URL that we are browsing isn't match with the Log Category.We already tried re-downloading the whole URL PAN-DB. Also, the URL category on the cache identifies "youtube" as strea...

QoS policies

hi!i have a question regarding the QoS feature, so here goes:the scenario is the following - we have 2 apps for which we would like to limit the bandwidth, lets say app1 and app2. we have edited one of the QoS classes in the default QoS profile, clas...

Heratbleed CVE-2014-0160 - New Vulnerability Signatures

Palo Alto released multiple vulnerabilities for the Heartbleed bug.New Vulnerability Signatures (3)SeverityIDAttack NameCVE IDVendor IDDefault ActionMinimum PAN-OS Versionmedium40039OpenSSL TLS Heartbeat Brute Force - HeartbleedCVE-2014-0160alert3.1....

bdeschut by L4 Transporter
  • 5 replies

MGCP being dropped since upgrading to 6.0.1

We upgraded our PA5020 from 5.07 to 6.0.1 to utilize TLS 1.2 to handle decryption but as a result we have created an issue with our phones. We have a couple call managers behind the PA5020's at our data center and several branch offices around the wo...

froggyj by Not applicable
  • 4 replies

Resolved! PaloAlto and VCS gateway - H323 / SIP

Hi all,Installing a palo on network with VCSExpressway (cisco ToIP) module.After reading other discussion (,, , for a "full" compatibility betwee...

VinceM by L5 Sessionator
  • 2 replies

Resolved! Can a Subnet Live on Both Sides of an IPSEC Tunnel?

We are planning on moving to a new office space. We need the networks in the new office space and the current office space up and running at the same time during the transition. This has raised the question on how this can even be done. We were wonde...

Service Contract Ending

My service contract is about to end, and we are not planning on extending it as we are replacing our 3020s with some other firewalls. We are still planning on using the firewalls in our network, but not to do the threat detection stuff.I would like t...

kzaugg by L0 Member
  • 3 replies

SSL-VPN Portal not being displayed

Hello,we're running a couple of PA-500 v.3.1.5 in HA, with SSL VPN Client v.1.3.4.We're experiencing strange access issues to the VPN Portal depending on the browser being used.When trying to access the portal url we get a blank page with endless loa...

GRE over ipsec

hello,I have an existing customer with an Cisco router. On this router is terminated a GRE over IPsec tunnel.Now they have bought an PA500 appliance. Is it possible to have the GRE over IPsec tunnel on PA, or the only way will be to reconfigure the t...

PA-500/PA-20xx - tuning mgmt performance

Hi All,I`d like to start a discussion what we can do to improve the bad mgmtplane-performance (gui, commit times etc.) on the older platforms PA-500 and PA-20xx because there are still several customers out there with these devices and for the PA-500...

indup089 by L2 Linker
  • 5 replies
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