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GP 5.2.5 Error authentication check failed
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04-20-2021 08:34 PM
Hi Team,
We have GP 5.2.5 on PAN OS 9.1.7
Connection method is pre logon then on demand.
on GP Gui logs i see error Error authentication check failed for ( eventid eq gateway-hip-check )
Even though we do not have hip check enabled on the GP.
Is this error by design?
how can i get rid of this error from gui logs?
any config i need to modify?
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04-22-2021 12:38 AM
do you have a GP license installed on your gateway? maybe check if the 'collect hip data' is set in portal > agent > HIP Data Collection
PANgurus - SASE and Strata specialist; (co)managed services, VAR and consultancy
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05-18-2021 02:43 PM
Did you ever figure this out? Having same issue and it's not a license issue.
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09-03-2021 05:23 AM
Same problem. Any solutions?
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09-22-2021 01:11 AM
Same issue. Any ideas?
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