GP agent takes 30 seconds to connect

cancel
Showing results for 
Search instead for 
Did you mean: 

GP agent takes 30 seconds to connect

L4 Transporter

Hello

We are currently testing the GlobalProtect VPN client. One issue that bothers us is that the GP agent takes more than 30 seconds to connect to the gateway. Is that really the time it takes to establish a tunnel? Our earlier PPTP solution took 1-2 seconds to connect...

Our setup looks quite simple. We followed the setup in the official document "Configuring GlobalProtect Tech Note (revision G)", so atm we are only using one portal and gateway (they share the same DNS name and SSL cert).

The client log is attached.

Thanks a lot for any inputs on this.

Oliver

1 ACCEPTED SOLUTION

Accepted Solutions

L6 Presenter

Looking at the logs. It shows that a 15 second delay is caused at one stage.

(T1796) 02/02/13 06:47:24:680 Debug(11728): open http session.

(T1796) 02/02/13 06:47:39:258 Debug(4482): CPanMSService::SetProxyForHost: fAutoDetect: 1 url: proxy: bypass:

url:https://gp.example.com/ returned proxystr:

This seems like it is related to proxy. R u using any proxy servers in the environment ?

View solution in original post

4 REPLIES 4

L6 Presenter

Looking at the logs. It shows that a 15 second delay is caused at one stage.

(T1796) 02/02/13 06:47:24:680 Debug(11728): open http session.

(T1796) 02/02/13 06:47:39:258 Debug(4482): CPanMSService::SetProxyForHost: fAutoDetect: 1 url: proxy: bypass:

url:https://gp.example.com/ returned proxystr:

This seems like it is related to proxy. R u using any proxy servers in the environment ?

That's it, thanks a lot! When I deactivate the "Automatically detect settings" checkbox the tunnel is established within 5 seconds now.

Is there probably a way to tell GP client to ignore IE proxy settings?

I dont think so !!.

Ok, thanks again.

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!