Hi all -- I just noticed an odd behavior affecting all GP clients (running on PA200, PANOS 6.0.3, GP Client 2.0.3), but I haven't changed anything recently.
In looking at the System log, I see users connecting successfully ('portal user auth succ', 'portal client config gen', 'gateway user auth succ', 'gateway user login succ', 'gateway client config gen').. But then there's a 'gateway client switch to SSL tunnel mode', and 30secs later, there's a 'gateway client config release', and 'user logout succeeded'. All connections up until today have used IPSec, and for whatever reason, SSL sessions logout immediately (because we don't have a certificate?)..
Could this be a network issue? We've been having issues with out internet provider lately, and pings are averaging around 60ms from the public side, tho that doesn't seem slow. Is there anything I could check internally?
Any help is much appreciated. Thanks
The universal solution to computer problems, reboot.
But a little disappointing that there is not a clearer logging on a problem. these look like normal sessions.
I was facing the same issue and i was seeing the same logs on the PA device.
HA cluster PA500
I have hard rebooted the devices but it did not solve the issue.
I had to install the new version of GP: 2.2 to solve this problem. And now i am able to connect in an instant way and without any issue.
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