Help me troubleshooting my globalprotect setting

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Help me troubleshooting my globalprotect setting

L1 Bithead

Hi All,

My pan-os is 7.1.1.

I want to setup sslvpn for my co-works. Here is my globalprotect setting screenshot http://pan.baidu.com/s/1ccW1h8#list/path=%2Fpaloate

Could you take a look and tell me where I wrongly configured?

Once my globalprotect client try to connect, I get the following error

 

(T5200) 06/10/17 21:09:38:717 Error(3650): NetworkDiscoverThread: UNKNOWN_NETWORK (internal host detection is not set) and internal gateway list is empty.
(T5200) 06/10/17 21:09:38:717 Error(2271): Failed to convert remote host mysslvpn of gateway mysslvpn.
(T5200) 06/10/17 21:09:38:717 Error(3733): NetworkDiscoverThread: failed to discover external network.
(T5200) 06/10/17 21:10:08:717 Error(9092): GetClientIpForGateway(): invalid remote host: .
(T5200) 06/10/17 21:10:08:717 Error( 178): CPanGatewayList::SelectInternalGateways() - failed to retrieve client source ipv6!
(T5200) 06/10/17 21:10:11:267 Error(4312): getaddrinfo failed with error 11004
(T5200) 06/10/17 21:10:11:267 Error(1608): m_portalCfg is NULL
(T5200) 06/10/17 21:10:11:267 Error(3650): NetworkDiscoverThread: UNKNOWN_NETWORK (internal host detection is not set) and internal gateway list is empty.
(T5200) 06/10/17 21:10:11:267 Error(2271): Failed to convert remote host mysslvpn of gateway mysslvpn.
(T5200) 06/10/17 21:10:11:267 Error(3733): NetworkDiscoverThread: failed to discover external network.
(T2540) 06/10/17 21:10:38:167 Error( 43): Connect to captive portal clients3.google.com:80 Failed
(T5200) 06/10/17 21:10:41:267 Error(9092): GetClientIpForGateway(): invalid remote host: .
(T5200) 06/10/17 21:10:41:267 Error( 178): CPanGatewayList::SelectInternalGateways() - failed to retrieve client source ipv6!
(T5200) 06/10/17 21:10:43:817 Error(4312): getaddrinfo failed with error 11004
(T5200) 06/10/17 21:10:43:817 Error(1608): m_portalCfg is NULL
(T5200) 06/10/17 21:10:43:817 Error(3650): NetworkDiscoverThread: UNKNOWN_NETWORK (internal host detection is not set) and internal gateway list is empty.
(T5200) 06/10/17 21:10:43:817 Error(2271): Failed to convert remote host mysslvpn of gateway mysslvpn.
(T5200) 06/10/17 21:10:43:817 Error(3733): NetworkDiscoverThread: failed to discover external network.
(T5200) 06/10/17 21:11:13:817 Error(9092): GetClientIpForGateway(): invalid remote host: .
(T5200) 06/10/17 21:11:13:817 Error( 178): CPanGatewayList::SelectInternalGateways() - failed to retrieve client source ipv6!
(T5200) 06/10/17 21:11:16:367 Error(4312): getaddrinfo failed with error 11004
(T5200) 06/10/17 21:11:16:367 Error(1608): m_portalCfg is NULL
(T5200) 06/10/17 21:11:16:367 Error(3650): NetworkDiscoverThread: UNKNOWN_NETWORK (internal host detection is not set) and internal gateway list is empty.
(T5200) 06/10/17 21:11:16:367 Error(2271): Failed to convert remote host mysslvpn of gateway mysslvpn.
(T5200) 06/10/17 21:11:16:367 Error(3733): NetworkDiscoverThread: failed to discover external network.
1 ACCEPTED SOLUTION

Accepted Solutions

L6 Presenter

The very first thing l have spotted that your gateway "mysslvpn" is not in the FQDN format. Your client is trying to connect to the "mysslvpn" but doesn't know how to resolve it. 

View solution in original post

2 REPLIES 2

L6 Presenter

The very first thing l have spotted that your gateway "mysslvpn" is not in the FQDN format. Your client is trying to connect to the "mysslvpn" but doesn't know how to resolve it. 

View solution in original post

Thank you. I re-configure my setting according to this reference

 
Now it works.
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