How to find out VM CPUID & UUID on the support portal

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How to find out VM CPUID & UUID on the support portal

L4 Transporter


I have a question of Paloalto networks vm fw, is there any ways to find out VM CPUID & UUID when orinigal register virtual machine on support portal.

I have tried many ways on support portal -> asset, but still not successful.

螢幕快照 2014-06-10 下午1.40.57.png



L7 Applicator

Hello Joy,

As per my knowledge, you would not get the CPUID or UUID from the support portal. Here is the DOC for initial registration How to Authorize/Register a VM

If you want to move an existing VM serial number to an another partition or a new server, you need to get assistance from support. They will bind your VM serial number and the new CPUID / UUID.


Hello HULK,

Thanks for your answer,but if this is the only way for Paloalto networks official suggestion, that would be a problem for us, because our VM license is NFR, it is used for poc testing, so we have to change CPUID & UUID for different customer frequently.


This is not the official suggestion, better you could open a ticket with customer service team. They will give you the best answer for you.

Hello HULK,

Thanks. Smiley Happy


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