i don't connect to vpn PANGP

[tanphivan]

::edited by @reaper ::

I don't connect to vpn

MY LOG

(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=10.1.77.82, mask=255.255.255.255)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=10.1.88.153, mask=255.255.255.255)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=10.1.89.1, mask=255.255.255.255)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=10.1.89.12, mask=255.255.255.255)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=10.1.96.0, mask=255.255.255.0)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=10.1.99.195, mask=255.255.255.255)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=10.1.120.0, mask=255.255.255.0)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=10.1.199.100, mask=255.255.255.255)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=10.3.3.132, mask=255.255.255.255)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=10.3.3.222, mask=255.255.255.255)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=10.3.31.30, mask=255.255.255.255)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=10.4.0.0, mask=255.255.0.0)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=10.64.8.0, mask=255.255.255.0)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=10.96.10.4, mask=255.255.255.255)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=10.96.10.20, mask=255.255.255.255)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=10.130.25.251, mask=255.255.255.255)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=10.200.6.0, mask=255.255.255.0)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=10.240.0.0, mask=255.255.0.0)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=10.240.2.0, mask=255.255.255.0)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=, mask=255.255.255.255)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=, mask=255.255.255.255)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=, mask=255.0.0.0)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug(4263): DLSA, check our route (des=, mask=255.255.255.0)
(T7692) 10/01/19 16:24:03:969 Debug(4273): DLSA, encounter an route defined in config, do not remove it
(T7692) 10/01/19 16:24:03:969 Debug( 23): Thread 7824 has been created.
(T7692) 10/01/19 16:24:03:969 Info ( 26): create thread 0000000000000504
(T7692) 10/01/19 16:24:03:969 Debug( 307): Save route table snapshot...
(T7824) 10/01/19 16:24:03:970 Info (2751): Start FlushDnsThread
(T7692) 10/01/19 16:24:03:970 Debug( 424): sslvpn connect() succeed
(T7692) 10/01/19 16:24:03:970 Debug(6917): VPN tunnel is connected.
(T7692) 10/01/19 16:24:03:970 Debug(6921): Enable life time and create life time thread.
(T7692) 10/01/19 16:24:03:970 Debug( 23): Thread 7720 has been created.
(T7692) 10/01/19 16:24:03:970 Info ( 26): create thread 0000000000000504
(T7692) 10/01/19 16:24:03:970 Debug(4326): Set state to Connected
(T7692) 10/01/19 16:24:03:973 Debug(7050): SetVpnStatus called with new status=1, Previous Status=0
(T7692) 10/01/19 16:24:03:973 Debug(6163): Failed to get post-vpn-connect from config, try local
(T7692) 10/01/19 16:24:03:974 Debug(7312): Vpn event post-vpn-connect does not exist
(T7692) 10/01/19 16:24:03:974 Debug(4126): Clear post-vpn-connect error message for gateway vpn.mycompany.com
(T7692) 10/01/19 16:24:03:974 Debug(1737): Tunnel is created with the gateway vpn.mycompany.com
(T7692) 10/01/19 16:24:03:974 Debug(1820): close WinHttp close handle.
(T7692) 10/01/19 16:24:03:974 Debug(1759): tunnel to vpn.mycompany.com is created.
(T7692) 10/01/19 16:24:03:974 Debug(3473): NetworkDiscoverThread: SetEvent network discover ready event for external network discovery.
(T7692) 10/01/19 16:24:03:974 Debug( 414): Reset hip report quit event
(T7696) 10/01/19 16:24:03:974 Debug(3676): HipReportThread: got HIP report ready event.
(T7696) 10/01/19 16:24:03:974 Debug(3692): HipReportThread: wait for network discover ready event.
(T7696) 10/01/19 16:24:03:974 Debug(3697): HipReportThread: got network discover ready event.
(T7696) 10/01/19 16:24:03:974 Debug( 617): There is no <network-interface> in hip report
(T7696) 10/01/19 16:24:03:974 Debug(3728): Sending hip report delay max registry setting is -1 seconds
(T7696) 10/01/19 16:24:03:974 Debug(3730): Set max sending hip report delay to default 1800 seconds
(T7692) 10/01/19 16:24:03:990 Debug( 73): CTranslate: dwSidLen is 24
(T7692) 10/01/19 16:24:03:990 Debug( 76): pan_get_full_path(): full path in multibyte char is C:\Program Files\Palo Alto Networks\GlobalProtect\dalog.dat
(T7692) 10/01/19 16:24:03:990 Debug( 482): pan_read_text_from_file(): File does not exist. File: C:\Program Files\Palo Alto Networks\GlobalProtect\dalog.dat
(T7692) 10/01/19 16:24:03:990 Debug(7050): SetVpnStatus called with new status=1, Previous Status=1
(T7692) 10/01/19 16:24:03:990 Debug(3525): NetworkDiscoverThread: m_nPortalStatus is 1, m_bHasLoggedOnGateway is 1
(T7692) 10/01/19 16:24:03:990 Debug(3601): Reset waitTime to 5 seconds.
(T7692) 10/01/19 16:24:03:990 Debug(3249): NetworkDiscoverThread: wait for network discover event.
(T7156) 10/01/19 16:24:03:993 Debug( 878): m_pBestGateway is not NULL.
(T7156) 10/01/19 16:24:03:993 Debug( 880): m_msp->IsVPNConnected() is 1, CControlManager::GetInstance()->IsInRetry() is 0
(T7156) 10/01/19 16:24:03:993 Debug(6163): Failed to get pre-vpn-disconnect from config, try local
(T7156) 10/01/19 16:24:03:994 Debug(7312): Vpn event pre-vpn-disconnect does not exist
(T7156) 10/01/19 16:24:03:994 Debug(4131): Clear pre-vpn-disconnect error message for gateway vpn.mycompany.com
(T7156) 10/01/19 16:24:03:994 Debug(4326): Set state to Disconnecting...
(T7156) 10/01/19 16:24:03:994 Debug(3906): Add post vpn connect error _
(T7156) 10/01/19 16:24:03:994 Debug(3913): Add pre vpn disconnect error _
(T7156) 10/01/19 16:24:03:994 Info (1782): Disconnect(VPN recv failed) called
(T7720) 10/01/19 16:24:04:039 Info (2521): Start CPanMSService::LifeTimeThread
(T7156) 10/01/19 16:24:04:040 Debug( 437): vpn disconnect
(T7156) 10/01/19 16:24:04:040 Debug( 438): Delete m_vpn in CControlManager::DisconnectVPN()
(T7156) 10/01/19 16:24:04:040 Debug( 238): do_disconnect is called in VPN stop
(T7156) 10/01/19 16:24:04:040 Debug(1189): SSL3 alert write:warning:close notify
(T7156) 10/01/19 16:24:04:040 Debug( 322): unset network
(T7156) 10/01/19 16:24:04:040 Debug(2877): Unset 51 routes
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[0] (10.1.0.0)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[1] (10.1.0.99)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[2] (10.1.0.101)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[3] (10.1.2.250)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[4] (10.1.3.0)
(T7156) 10/01/19 16:24:04:040 Debug(2893): UnsetRoutes: DeleteIpForwardEntry[5] (10.1.3.0) failed (Element not found.
)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[6] (10.1.4.0)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[7] (10.1.4.0)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[8] (10.1.5.22)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[9] (10.1.6.0)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[10] (10.1.7.0)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[11] (10.1.8.0)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[12] (10.1.9.0)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[13] (10.1.10.0)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[14] (10.1.11.0)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[15] (10.1.18.24)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[16] (10.1.26.22)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[17] (10.1.26.154)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[18] (10.1.38.52)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[19] (10.1.42.84)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[20] (10.1.64.74)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[21] (10.1.66.125)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[22] (10.1.66.135)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[23] (10.1.66.225)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[24] (10.1.77.82)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[25] (10.1.88.153)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[26] (10.1.89.1)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[27] (10.1.89.12)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[28] (10.1.99.195)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[29] (10.1.120.0)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[30] (10.1.199.100)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[31] (10.3.3.132)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[32] (10.3.3.222)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[33] (10.3.31.30)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[34] (10.4.0.0)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[35] (10.64.8.0)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[36] (10.96.10.4)
(T7156) 10/01/19 16:24:04:040 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[37] (10.96.10.20)
(T7156) 10/01/19 16:24:04:040 Debug(2893): UnsetRoutes: DeleteIpForwardEntry[38] (10.96.10.20) failed (Element not found.
)
(T7156) 10/01/19 16:24:04:041 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[39] (10.130.25.251)
(T7156) 10/01/19 16:24:04:041 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[40] (10.200.6.0)
(T7156) 10/01/19 16:24:04:041 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[41] (10.240.0.0)
(T7156) 10/01/19 16:24:04:041 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[42] (10.240.2.0)
(T7156) 10/01/19 16:24:04:041 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[43] ()
(T7156) 10/01/19 16:24:04:041 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[44] ()
(T7156) 10/01/19 16:24:04:041 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[45] ()
(T7156) 10/01/19 16:24:04:041 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[46] (10.1.28.0)
(T7156) 10/01/19 16:24:04:041 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[47] (10.1.96.0)
(T7156) 10/01/19 16:24:04:041 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[48] (10.1.5.173)
(T7156) 10/01/19 16:24:04:041 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[49] (10.1.5.171)
(T7156) 10/01/19 16:24:04:041 Debug(2896): UnsetRoutes: DeleteIpForwardEntry[50] ()
(T7156) 10/01/19 16:24:04:041 Debug(2914): UnsetRoutes: DeleteIpForwardEntry()
(T7156) 10/01/19 16:24:04:045 Info (3796): RemoveGatewayInRouteTable(vnicIdx=19)
(T7156) 10/01/19 16:24:04:046 Info (3843): delete 1 ip forward entry: 192.168.65.236
(T7156) 10/01/19 16:24:04:046 Debug(1229): no flushdns key set
(T7156) 10/01/19 16:24:04:046 Debug(4637): DLSA, savedMetric1Routes not present, do not need to restore
(T7156) 10/01/19 16:24:04:046 Debug(4125): DLSA, RestoreProxySetting now
(T7156) 10/01/19 16:24:04:046 Debug(4142): ProxyDisabledByMe is false or not present, leave RestoreProxySetting now
(T7156) 10/01/19 16:24:04:850 Debug(1104): PreviousDNSInfo not exit, do not need to restore, ret=00000002
(T7156) 10/01/19 16:24:04:850 Debug( 23): Thread 7776 has been created.
(T7156) 10/01/19 16:24:04:850 Info ( 26): create thread 00000000000004C0
(T7156) 10/01/19 16:24:04:851 Debug( 509): remove dns setting failed with ret = 00000002
(T7776) 10/01/19 16:24:04:865 Debug( 862): flushdns, RestoreSSIDTask does not exist, do not need to restore, ret=00000002
(T7156) 10/01/19 16:24:04:966 Debug(2620): UnsetDNSSuffixSearchOrder returns 0
(T7156) 10/01/19 16:24:05:285 Debug(2625): UnsetDNSServerSearchOrder returns 0
(T7156) 10/01/19 16:24:05:902 Debug(2627): UnsetWINSServer returns 68
(T7824) 10/01/19 16:24:05:971 Debug(2756): run cmd: cmd /C ipconfig /flushdns > "C:\Program Files\Palo Alto Networks\GlobalProtect\tmp.txt"
(T7156) 10/01/19 16:24:06:109 Debug( 241): unsetnetwork is called in vpn stop
(T7156) 10/01/19 16:24:06:109 Debug( 322): unset network
(T7156) 10/01/19 16:24:06:109 Debug(1229): no flushdns key set
(T7156) 10/01/19 16:24:06:109 Info ( 341): not call uninstallClientConfig, netSetup=00000000003F7E20, clientConfig=000000000195EB30, panMSService=0000000000421E30, panMSService->IsConfigInstalled()=0
(T7156) 10/01/19 16:24:06:109 Info ( 71): VPN is deleted
(T7156) 10/01/19 16:24:06:109 Debug( 365): DisconnectVPN() called
(T7156) 10/01/19 16:24:06:109 Debug( 366): CControlManager::DisconnectVIF(): SetDriverConnected(false)
(T7156) 10/01/19 16:24:06:109 Debug(2724): set driver connected as false
(T7156) 10/01/19 16:24:06:114 Debug(4326): Set state to Disconnected
(T7156) 10/01/19 16:24:06:115 Info (1516): logout: user=myUser, portal=External-GW-N, gateway=vpn.mycompany.com,
domain=MyDomain, computerName=USER-PC
(T7156) 10/01/19 16:24:06:115 Debug(1542): url is
POST /ssl-vpn/logout.esp? HTTP/1.1
Accept: */*
Content-Length: 179
Content-Type: application/x-www-form-urlencoded
Host:

user=myUser&portal=External-GW-N&authcookie=********************************&domain=MyDomain&computer=USER-PC&os-version=Microsoft+Windows+7+Ultimate+Edition+Service+Pack+1%2c+64-bit
(T7156) 10/01/19 16:24:06:115 Debug(3151): entering...
(T7156) 10/01/19 16:24:06:115 Debug( 76): pan_get_full_path(): full path in multibyte char is C:\Program Files\Palo Alto Networks\GlobalProtect\cc.pfx
(T7156) 10/01/19 16:24:06:116 Info (1259): File C:\Program Files\Palo Alto Networks\GlobalProtect\cc.pfx does not exist.
(T7156) 10/01/19 16:24:06:117 Debug( 47): WSAGetLastError() returns 10035
(T7156) 10/01/19 16:24:06:202 Debug(3164): CPanMSService::SendNReceive(): SSL is connected.
(T7156) 10/01/19 16:24:06:202 Debug(3182): Msg length is 322. Sending POST /ssl-vpn/logout.esp? HTTP/1.1
Accept: */*
Content-Length: 179
Content-Type: application/x-www-form-urlencoded
Host:

user=myUser&portal=External-GW-N&authcookie=********************************&domain=MyDomain&computer=USER-PC&os-version=Microsoft+Windows+7+Ultimate+Edition+Service+Pack+1%2c+64-bit
(T7156) 10/01/19 16:24:06:233 Debug(1189): SSL3 alert write:warning:close notify
(T7156) 10/01/19 16:24:06:233 Error(1581): failed to logout from gateway vpn.mycompany.com, error: Invalid authentication cookie, original msg: <?xml version="1.0" encoding="UTF-8" ?>

<response status="error">
<portal>External-GW-N</portal>
<domain>MyDomain</domain>
<user>myUser</user>
<computer>USER-PC</computer>
<error>Invalid authentication cookie</error>
</response>
(T7156) 10/01/19 16:24:06:233 Error(1799): Disconnect: Logout() failed
(T7156) 10/01/19 16:24:06:233 Debug(4326): Set state to Disconnected
(T7156) 10/01/19 16:24:06:233 Debug(7050): SetVpnStatus called with new status=0, Previous Status=1
(T7156) 10/01/19 16:24:06:233 Debug(6789): CPanMSService::Disconnect(): SetDriverConnected(false)
(T7156) 10/01/19 16:24:06:233 Debug(2724): set driver connected as false
(T7156) 10/01/19 16:24:06:235 Debug(6796): CPanMSService::Disconnect(): reason is VPN recv failed, set network discover event.
(T7156) 10/01/19 16:24:06:235 Debug(7050): SetVpnStatus called with new status=0, Previous Status=0
(T7156) 10/01/19 16:24:06:235 Info ( 513): ProcMonitor thread dies
(T7692) 10/01/19 16:24:06:235 Debug( 413): Set hip report quit event
(T7692) 10/01/19 16:24:06:235 Debug(3264): NetworkDiscoverThread: got network discover event.
(T7692) 10/01/19 16:24:06:235 Debug( 762): SetNextScheduledHipCheckTime to 0
(T7692) 10/01/19 16:24:06:235 Debug( 784): m_bScheduleFlag is set to 0
(T7692) 10/01/19 16:24:06:235 Debug(1566): IsDefaultRouteAvailable is 1
(T7692) 10/01/19 16:24:06:235 Debug(1574): Network is available
(T7692) 10/01/19 16:24:06:235 Debug(3275): finish check host reachable
(T7692) 10/01/19 16:24:06:235 Debug(2997): TriggerCaptivePortalDetection() end
(T7692) 10/01/19 16:24:06:235 Debug(3300): NetworkDiscover SN is 52
(T7688) 10/01/19 16:24:06:235 Debug(3094): CaptivePortalDetectionThread: delay 2 seconds before captive portal detection. m_bIsDetectingCaptivePortal=1, m_bPreLoginIsDone = 0
(T7688) 10/01/19 16:24:06:235 Debug(3072): CaptivePortalDetectionThread: wait (2000 ms) for captive portal detection event.
(T7692) 10/01/19 16:24:06:235 Debug(4326): Set state to Discovering network...
(T7692) 10/01/19 16:24:06:236 Debug(3308): Logout gateways before network discover...
(T7692) 10/01/19 16:24:06:236 Debug( 838): Logging out gateway, reason is Network discover
(T7692) 10/01/19 16:24:06:236 Debug( 868): Logging out gateway over
(T7692) 10/01/19 16:24:06:236 Debug(1429): Auto detect proxy is not needed for host vpn.mycompany.com
(T7692) 10/01/19 16:24:06:236 Debug(1436): m_proxyInfo.dwAccessType is 0, m_proxyInfo.lpszProxy is (null)
(T7692) 10/01/19 16:24:06:263 Debug(3316): NetworkDiscoverThread: got network discover event.
(T7692) 10/01/19 16:24:06:263 Debug(3327): Set network discover in progress
(T7692) 10/01/19 16:24:06:263 Error(1456): m_portalCfg is NULL
(T7692) 10/01/19 16:24:06:263 Debug(3383): NetworkDiscoverThread: network type is unknown.
(T7692) 10/01/19 16:24:06:263 Debug(3388): NetworkDiscoverThread: Discover internal network.
(T7692) 10/01/19 16:24:06:263 Info ( 211): Gateway count is 0 for internal network.
(T7692) 10/01/19 16:24:06:263 Error(3407): NetworkDiscoverThread: UNKNOWN_NETWORK (internal host detection is not set) and internal gateway list is empty.
(T7692) 10/01/19 16:24:06:263 Debug(3451): NetworkDiscoverThread: Discover external network.
(T7692) 10/01/19 16:24:06:263 Debug( 341): gateway count is 1.
(T7692) 10/01/19 16:24:06:263 Debug(1429): Auto detect proxy is not needed for host vpn.mycompany.com
(T7692) 10/01/19 16:24:06:263 Debug(1436): m_proxyInfo.dwAccessType is 0, m_proxyInfo.lpszProxy is (null)
(T7692) 10/01/19 16:24:06:263 Debug(1917): GetClientIpForGateway vpn.mycompany.com
(T7692) 10/01/19 16:24:06:263 Info (1949): Gateway: vpn.mycompany.com, client IP: 192.168.1.9
(T7692) 10/01/19 16:24:06:263 Debug(6163): Failed to get pre-vpn-connect from config, try local
(T7692) 10/01/19 16:24:06:264 Debug(7312): Vpn event pre-vpn-connect does not exist
(T7692) 10/01/19 16:24:06:264 Debug(4121): Clear pre-vpn-connect error message for gateway vpn.mycompany.com
(T7692) 10/01/19 16:24:06:264 Debug(1703): retrieve info of gateway vpn.mycompany.com
(T7692) 10/01/19 16:24:06:264 Debug(1795): open http session.
(T7692) 10/01/19 16:24:06:264 Debug( 370): set WINHTTP_OPTION_SECURE_PROTOCOLS
(T7692) 10/01/19 16:24:06:264 Debug(1714): Skip setting proxy for creating tunnel to gateway vpn.mycompany.com
(T7692) 10/01/19 16:24:06:264 Debug(2951): Machine's device id is d3f61294-a907-4e7e-a3f2-6189a1d5e660
(T7692) 10/01/19 16:24:06:264 Debug(2951): Machine's device id is d3f61294-a907-4e7e-a3f2-6189a1d5e660
(T7692) 10/01/19 16:24:06:264 Debug(2951): Machine's device id is d3f61294-a907-4e7e-a3f2-6189a1d5e660
(T7692) 10/01/19 16:24:06:264 Debug(2354): Pre-login gateway...
(T7692) 10/01/19 16:24:06:264 Debug( 76): pan_get_full_path(): full path in multibyte char is C:\Program Files\Palo Alto Networks\GlobalProtect\tca.cer
(T7692) 10/01/19 16:24:06:264 Info (1259): File C:\Program Files\Palo Alto Networks\GlobalProtect\tca.cer does not exist.
(T7692) 10/01/19 16:24:06:264 Debug(7000): File C:\Program Files\Palo Alto Networks\GlobalProtect\tca.cer does not exist.
(T7692) 10/01/19 16:24:06:264 Debug(7037): CheckServerCert() returns FALSE
(T7692) 10/01/19 16:24:06:264 Debug(7110): Need to check gateway cert for vpn.mycompany.com
(T7692) 10/01/19 16:24:06:264 Debug(2298): gatewayitem00000000019E2DA8 proxyparam is 00000000019E4E08
(T7692) 10/01/19 16:24:06:264 Debug(2312): gateway proxyparam is empty
(T7692) 10/01/19 16:24:06:264 Debug(2350): OID, oid=
(T7692) 10/01/19 16:24:06:264 Debug(2394): IPADDR=vpn.mycompany.com,PORT=443,URL=/ssl-vpn/prelogin.esp,POST=1,PROXY_AUTO=0,PROXY_CFGURL=NULL,PROXY=NULL,PROXY_BYPASS=NULL,PROXY_USER=NULL,PROXY_PASS=****,VERIFY_CERT=1,ADDITIONAL_CHECK=1,SCEP_CERT=,oid=
(T7692) 10/01/19 16:24:06:295 Debug( 910): Send response to client for request https_request
(T7692) 10/01/19 16:24:06:295 Debug(2424): gpapintimeout not set, set it to 600 seconds
(T7824) 10/01/19 16:24:06:379 Debug( 116):
(T7824) 10/01/19 16:24:06:379 Debug( 116): Windows IP Configuration
(T7824) 10/01/19 16:24:06:379 Debug( 116):
(T7824) 10/01/19 16:24:06:379 Debug( 116): Successfully flushed the DNS Resolver Cache.
(T7692) 10/01/19 16:24:06:504 Debug(2494): receive pan_msg_ping, 1
(T7692) 10/01/19 16:24:06:504 Debug(2659): HTTP_RPC, len=423, result is
<?xml version="1.0" encoding="UTF-8" ?>
<prelogin-response>
<status>Success</status>
<ccusername></ccusername>
<autosubmit>false</autosubmit>
<msg></msg>
<newm...
(T7692) 10/01/19 16:24:06:504 Debug(3030): portal/gateway pre-login is done!
(T7692) 10/01/19 16:24:06:504 Debug(7142): StopCaptivePortalDetection() captive portal detection is in progress
(T7688) 10/01/19 16:24:06:504 Debug(3094): CaptivePortalDetectionThread: delay 2 seconds before captive portal detection. m_bIsDetectingCaptivePortal=0, m_bPreLoginIsDone = 1
(T7688) 10/01/19 16:24:06:504 Debug(3072): CaptivePortalDetectionThread: wait (-1 ms) for captive portal detection event.
(T7692) 10/01/19 16:24:06:504 Debug(2416): Auth message is Enter login credentials for gateway vpn.mycompany.com
(T7692) 10/01/19 16:24:06:504 Debug(2438): license, value=1
(T7692) 10/01/19 16:24:06:504 Debug(2443): Gateway vpn.mycompany.com version is 1
(T7692) 10/01/19 16:24:06:504 Debug(2489): check license
(T7692) 10/01/19 16:24:06:504 Debug(7243): Set to service bUseCCUserGateway 0 and ccUserNameGateway
(T7692) 10/01/19 16:24:06:504 Debug(1427): Update user name from to myUser
(T7692) 10/01/19 16:24:06:504 Debug(2528): GetOtpSaveCredential returns 1
(T7692) 10/01/19 16:24:06:504 Debug(2566): External network gateway without OTP authentication
(T7692) 10/01/19 16:24:06:504 Debug(2587): Can save user and password. Use saved user credential
(T7692) 10/01/19 16:24:06:504 Debug(5012): Portal user auth cookie file name is C:\Users\User\AppData\Local\Palo Alto Networks\GlobalProtect\PanPUAC_c8db80c5a5ee9fb1e9ec4cb4e42aae74.dat
(T7692) 10/01/19 16:24:06:504 Debug( 73): CTranslate: dwSidLen is 24
(T7692) 10/01/19 16:24:06:505 Debug(1180): Opened file to read: C:\Users\User\AppData\Local\Palo Alto Networks\GlobalProtect\PanPUAC_c8db80c5a5ee9fb1e9ec4cb4e42aae74.dat
(T7692) 10/01/19 16:24:06:505 Debug(1201): File is successfully decrypted. File: C:\Users\User\AppData\Local\Palo Alto Networks\GlobalProtect\PanPUAC_c8db80c5a5ee9fb1e9ec4cb4e42aae74.dat
(T7692) 10/01/19 16:24:06:505 Debug(1226): Unserialized empty cookie for portal vpn.mycompany.com and user myUser
(T7692) 10/01/19 16:24:06:505 Debug(4985): Portal prelogon auth cookie file name is PanPPAC_cff194e177dcec61ad9ff88f2352f39.dat
(T7692) 10/01/19 16:24:06:505 Debug( 73): CTranslate: dwSidLen is 24
(T7692) 10/01/19 16:24:06:505 Debug( 76): pan_get_full_path(): full path in multibyte char is C:\Program Files\Palo Alto Networks\GlobalProtect\PanPPAC_cff194e177dcec61ad9ff88f2352f39.dat
(T7692) 10/01/19 16:24:06:505 Debug( 460): pan_read_text_from_file(): File is successfully decrypted. File: C:\Program Files\Palo Alto Networks\GlobalProtect\PanPPAC_cff194e177dcec61ad9ff88f2352f39.dat
(T7692) 10/01/19 16:24:06:505 Debug(1147): UnserializePortalPrelogonAuthCookie.
(T7692) 10/01/19 16:24:06:505 Debug(1154): Unserialized empty cookie for portal vpn.mycompany.com and pre-logon user.
(T7692) 10/01/19 16:24:06:505 Debug(2642): bIsEmptyUser is 0, bDPGCforManualOnlyGateway is 0, bDPGCNotforManualOnlyGateway is 0
(T7692) 10/01/19 16:24:06:505 Debug(7243): Set to service bUseCCUserGateway 0 and ccUserNameGateway
(T7692) 10/01/19 16:24:06:505 Debug(5012): Portal user auth cookie file name is C:\Users\User\AppData\Local\Palo Alto Networks\GlobalProtect\PanPUAC_c8db80c5a5ee9fb1e9ec4cb4e42aae74.dat
(T7692) 10/01/19 16:24:06:505 Debug( 73): CTranslate: dwSidLen is 24
(T7692) 10/01/19 16:24:06:505 Debug(1180): Opened file to read: C:\Users\User\AppData\Local\Palo Alto Networks\GlobalProtect\PanPUAC_c8db80c5a5ee9fb1e9ec4cb4e42aae74.dat
(T7692) 10/01/19 16:24:06:505 Debug(1201): File is successfully decrypted. File: C:\Users\User\AppData\Local\Palo Alto Networks\GlobalProtect\PanPUAC_c8db80c5a5ee9fb1e9ec4cb4e42aae74.dat
(T7692) 10/01/19 16:24:06:505 Debug(1226): Unserialized empty cookie for portal vpn.mycompany.com and user myUser
(T7692) 10/01/19 16:24:06:505 Debug(4985): Portal prelogon auth cookie file name is PanPPAC_cff194e177dcec61ad9ff88f2352f39.dat
(T7692) 10/01/19 16:24:06:506 Debug( 73): CTranslate: dwSidLen is 24
(T7692) 10/01/19 16:24:06:506 Debug( 76): pan_get_full_path(): full path in multibyte char is C:\Program Files\Palo Alto Networks\GlobalProtect\PanPPAC_cff194e177dcec61ad9ff88f2352f39.dat
(T7692) 10/01/19 16:24:06:506 Debug( 460): pan_read_text_from_file(): File is successfully decrypted. File: C:\Program Files\Palo Alto Networks\GlobalProtect\PanPPAC_cff194e177dcec61ad9ff88f2352f39.dat
(T7692) 10/01/19 16:24:06:506 Debug(1147): UnserializePortalPrelogonAuthCookie.
(T7692) 10/01/19 16:24:06:506 Debug(1154): Unserialized empty cookie for portal vpn.mycompany.com and pre-logon user.
(T7692) 10/01/19 16:24:06:506 Debug(2718): Actual user for gateway login is myUser
(T7692) 10/01/19 16:24:06:506 Debug(2951): Machine's device id is d3f61294-a907-4e7e-a3f2-6189a1d5e660
(T7692) 10/01/19 16:24:06:506 Debug(2951): Machine's device id is d3f61294-a907-4e7e-a3f2-6189a1d5e660
(T7692) 10/01/19 16:24:06:506 Debug(4046): Get preferred IP 192.168.65.236 for gateway user myUser
(T7692) 10/01/19 16:24:06:506 Debug(2951): Machine's device id is d3f61294-a907-4e7e-a3f2-6189a1d5e660
(T7692) 10/01/19 16:24:06:506 Debug(7110): Need to check gateway cert for vpn.mycompany.com
(T7692) 10/01/19 16:24:06:506 Debug(2298): gatewayitem00000000019E2DA8 proxyparam is 00000000019E4E08
(T7692) 10/01/19 16:24:06:506 Debug(2312): gateway proxyparam is empty
(T7692) 10/01/19 16:24:06:506 Debug(2350): OID, oid=
(T7692) 10/01/19 16:24:06:506 Debug( 73): CTranslate: dwSidLen is 24
(T7692) 10/01/19 16:24:06:506 Debug(2394): IPADDR=vpn.mycompany.com,PORT=443,URL=/ssl-vpn/login.esp,POST=1,PROXY_AUTO=0,PROXY_CFGURL=NULL,PROXY=NULL,PROXY_BYPASS=NULL,PROXY_USER=NULL,PROXY_PASS=****,VERIFY_CERT=0,ADDITIONAL_CHECK=1,SCEP_CERT=,oid=
(T7692) 10/01/19 16:24:06:506 Debug( 910): Send response to client for request https_request
(T7692) 10/01/19 16:24:06:507 Debug(2399): Clean post data
(T7692) 10/01/19 16:24:06:507 Debug(2424): gpapintimeout not set, set it to 600 seconds
(T7692) 10/01/19 16:24:06:641 Debug(2494): receive pan_msg_ping, 1
(T7692) 10/01/19 16:24:06:641 Debug(2659): HTTP_RPC, len=667, result is
<?xml version="1.0" encoding="utf-8"?><jnlp><application-desc><argument>(null)</argument><argument>dbda6a1a5859648bdbc863fc544ba667</argument><argument>61fda6c...
(T7692) 10/01/19 16:24:06:641 Debug(1240): Serialize empty cookie for portal vpn.mycompany.com and user myUser
(T7692) 10/01/19 16:24:06:641 Debug(5012): Portal user auth cookie file name is C:\Users\User\AppData\Local\Palo Alto Networks\GlobalProtect\PanPUAC_c8db80c5a5ee9fb1e9ec4cb4e42aae74.dat
(T7692) 10/01/19 16:24:06:642 Debug( 73): CTranslate: dwSidLen is 24
(T7692) 10/01/19 16:24:06:642 Debug(1282): Portal user auth cookie has been encrypted.
(T7692) 10/01/19 16:24:06:644 Debug(1287): Serialized portal user auth cookie to file C:\Users\User\AppData\Local\Palo Alto Networks\GlobalProtect\PanPUAC_c8db80c5a5ee9fb1e9ec4cb4e42aae74.dat. 16 bytes.
(T7692) 10/01/19 16:24:06:644 Debug(1121): Serialize empty cookie for portal vpn.mycompany.com and pre-logon user
(T7692) 10/01/19 16:24:06:644 Debug(4985): Portal prelogon auth cookie file name is PanPPAC_cff194e177dcec61ad9ff88f2352f39.dat
(T7692) 10/01/19 16:24:06:644 Debug( 73): CTranslate: dwSidLen is 24
(T7692) 10/01/19 16:24:06:644 Debug( 76): pan_get_full_path(): full path in multibyte char is C:\Program Files\Palo Alto Networks\GlobalProtect\PanPPAC_cff194e177dcec61ad9ff88f2352f39.dat
(T7692) 10/01/19 16:24:06:644 Debug( 209): pan_write_text_to_file(): don't check pre-existance.
(T7692) 10/01/19 16:24:06:644 Debug( 214): pan_write_text_to_file(): wrote 16 of 16 bytes to file C:\Program Files\Palo Alto Networks\GlobalProtect\PanPPAC_cff194e177dcec61ad9ff88f2352f39.dat.
(T7692) 10/01/19 16:24:06:644 Debug(1128): SerializePortalPrelogonAuthCookie
(T7692) 10/01/19 16:24:06:644 Debug(7229): bNetworkDisoverEventSet is 0, m_bRedoNetworkDiscovery is 0
(T7692) 10/01/19 16:24:06:644 Debug(1724): Try to create tunnel with gateway vpn.mycompany.com
(T7692) 10/01/19 16:24:06:644 Debug(4326): Set state to Connecting...
(T7692) 10/01/19 16:24:06:645 Debug(3899): Add pre vpn connect error _
(T7692) 10/01/19 16:24:06:647 Debug(1612): proxy , proxyuser , domain MyDomain, user myUser, portal External-GW-N, remotehost .
(T7692) 10/01/19 16:24:06:647 Debug(1832): InitClientFeature to get client feature, bUserCCUser =0, user name = myUser.
(T7692) 10/01/19 16:24:06:829 Debug(1846): feature to html.
(T7692) 10/01/19 16:24:06:829 Debug(1852): Get http response.
(T7692) 10/01/19 16:24:06:829 Debug(7110): Need to check gateway cert for vpn.mycompany.com
(T7692) 10/01/19 16:24:06:829 Debug(2298): gatewayitem00000000019E2DA8 proxyparam is 00000000019E4E08
(T7692) 10/01/19 16:24:06:829 Debug(2312): gateway proxyparam is empty
(T7692) 10/01/19 16:24:06:829 Debug(2350): OID, oid=
(T7692) 10/01/19 16:24:06:829 Debug(2394): IPADDR=vpn.mycompany.com,PORT=443,URL=/ssl-vpn/getconfig.esp,POST=1,PROXY_AUTO=0,PROXY_CFGURL=NULL,PROXY=NULL,PROXY_BYPASS=NULL,PROXY_USER=NULL,PROXY_PASS=****,VERIFY_CERT=0,ADDITIONAL_CHECK=1,SCEP_CERT=,oid=
(T7692) 10/01/19 16:24:06:829 Debug( 910): Send response to client for request https_request
(T7692) 10/01/19 16:24:06:829 Debug(2424): gpapintimeout not set, set it to 600 seconds
(T7692) 10/01/19 16:24:07:026 Debug(2494): receive pan_msg_ping, 3
(T7692) 10/01/19 16:24:07:311 Debug(2659): HTTP_RPC, len=2513, result is

<response status="success">
<need-tunnel>yes</need-tunnel>
<ssl-tunnel-url>/ssl-tunnel-connect.sslvpn</ssl-tunnel-url>
<portal>External-GW-N</portal>
...
(T7692) 10/01/19 16:24:07:311 Debug(1880): gateway vpn.mycompany.com's config is
<response status="success">
<need-tunnel>yes</need-tunnel>
<ssl-tunnel-url>/ssl-tunnel-connect.sslvpn</ssl-tunnel-url>
<portal>External-GW-N</portal>
<user>myUser</user>
<lifetime>2591999</lifetime>
<timeout>7200</timeout>
<disconnect-on-idle>900</disconnect-on-idle>
<bw-c2s>1000</bw-c2s>
<bw-s2c>1000</bw-s2c>
<gw-address></gw-address>
<ip-address>192.168.65.236</ip-address>
<netmask>255.255.255.255</netmask>
<ip-address-preferred>yes</ip-address-preferred>
<dns>
</dns>
<wins>
</wins>
<dns-suffix>
</dns-suffix>
<default-gateway>192.168.65.236</default-gateway>
<mtu>0</mtu>
<no-direct-access-to-local-network>no</no-direct-access-to-local-network>
<access-routes>
<member>10.1.0.0/16</member>
<member>10.1.0.99/32</member>
<member>10.1.0.101/32</member>
<member>10.1.2.250</member>
<member>10.1.3.0/24</member>
<member>10.1.3.0/24</member>
<member>10.1.4.0/22</member>
<member>10.1.4.0/24</member>
<member>10.1.5.22/32</member>
<member>10.1.6.0/24</member>
<member>10.1.7.0/24</member>
<member>10.1.8.0/24</member>
<member>10.1.9.0/24</member>
<member>10.1.10.0/24</member>
<member>10.1.11.0/24</member>
<member>10.1.18.24/32</member>
<member>10.1.26.22</member>
<member>10.1.26.154</member>
<member>10.1.38.52/32</member>
<member>10.1.42.84</member>
<member>10.1.64.74/32</member>
<member>10.1.66.125/32</member>
<member>10.1.66.135/32</member>
<member>10.1.66.225</member>
<member>10.1.77.82/32</member>
<member>10.1.88.153/32</member>
<member>10.1.89.1</member>
<member>10.1.89.12/32</member>
<member>10.1.99.195</member>
<member>10.1.120.0/24</member>
<member>10.1.199.100/32</member>
<member>10.3.3.132/32</member>
<member>10.3.3.222</member>
<member>10.3.31.30</member>
<member>10.4.0.0/16</member>
<member>10.64.8.0/24</member>
<member>10.96.10.4/32</member>
<member>1(T7692) 10/01/19 16:24:07:311 Debug(1888): returns TRUE.
(T7692) 10/01/19 16:24:07:311 Debug(3716): In SetGatewayRoute: The original route table:
(T7692) 10/01/19 16:24:07:311 Debug( 138): Destination NetMask Gateway Inf Metric
(T7692) 10/01/19 16:24:07:311 Debug( 153): 0.0.0.0 0.0.0.0 192.168.1.1 11 20
(T7692) 10/01/19 16:24:07:311 Debug( 153): 127.0.0.0 255.0.0.0 127.0.0.1 1 306
(T7692) 10/01/19 16:24:07:311 Debug( 153): 127.0.0.1 255.255.255.255 127.0.0.1 1 306
(T7692) 10/01/19 16:24:07:311 Debug( 153): 127.255.255.255 255.255.255.255 127.0.0.1 1 306
(T7692) 10/01/19 16:24:07:311 Debug( 153): 192.168.1.0 255.255.255.0 192.168.1.9 11 276
(T7692) 10/01/19 16:24:07:311 Debug( 153): 192.168.1.9 255.255.255.255 192.168.1.9 11 276
(T7692) 10/01/19 16:24:07:311 Debug( 153): 192.168.1.255 255.255.255.255 192.168.1.9 11 276
(T7692) 10/01/19 16:24:07:311 Debug( 153): 224.0.0.0 240.0.0.0 127.0.0.1 1 306
(T7692) 10/01/19 16:24:07:311 Debug( 153): 224.0.0.0 240.0.0.0 192.168.1.9 11 276
(T7692) 10/01/19 16:24:07:311 Debug( 153): 255.255.255.255 255.255.255.255 127.0.0.1 1 306
(T7692) 10/01/19 16:24:07:311 Debug( 153): 255.255.255.255 255.255.255.255 192.168.1.9 11 276
(T7692) 10/01/19 16:24:07:311 Debug(3726): SetGatewayRoute: GetBestRoute() returns Dest:0.0.0.0 Mask:0.0.0.0 if_index=11 metric1=20
(T7692) 10/01/19 16:24:07:311 Debug(3744): Created gateway route () succeeds
(T7692) 10/01/19 16:24:07:311 Debug(1661): calling EnableVIF().
(T7692) 10/01/19 16:24:07:311 Debug(1670): calling SetConfig().
(T7692) 10/01/19 16:24:07:312 Info ( 161): ssl_tunnel_url is /ssl-tunnel-connect.sslvpn
(T7692) 10/01/19 16:24:07:312 Debug(6948): Set preferred IP 192.168.65.236 for gateway user myUser
(T7692) 10/01/19 16:24:07:451 Debug( 286): DLSA, found no-direct-access-to-local-network tag, b_IsDLSASet set to false
(T7692) 10/01/19 16:24:07:451 Debug( 498): Set mdm IP Address empty
(T7692) 10/01/19 16:24:07:451 Debug(2724): set driver connected as true
(T7692) 10/01/19 16:24:07:451 Debug( 113): VPN idle timeout is 7200; config timeout is 7200
(T7692) 10/01/19 16:24:07:451 Debug( 62): Trying to do SSL connection to (443)
(T7692) 10/01/19 16:24:07:451 Debug( 47): WSAGetLastError() returns 10035
(T7692) 10/01/19 16:24:07:534 Error(1120): Failed to X509_LOOKUP_load_file
(T7692) 10/01/19 16:24:07:534 Debug( 292): Open_SSL_connection: subject '/C=VN/L=Ha Noi/O=Vietnam Airlines JSC/OU=IT Department/CN=*.mycompany.com'
(T7692) 10/01/19 16:24:07:534 Debug( 296): Open_SSL_connection: issuer '/C=US/O=DigiCert Inc/OU=www.digicert.com/CN=DigiCert SHA2 High Assurance Server CA'
(T7692) 10/01/19 16:24:07:573 Debug( 87): receive(12)
START_TUNNEL:
(T7692) 10/01/19 16:24:07:573 Info ( 98): Connected ssl tunnel to (443)
(T7692) 10/01/19 16:24:07:573 Info ( 267): tunnel to connected
(T7692) 10/01/19 16:24:07:589 Debug( 286): PsvRegister done
(T7692) 10/01/19 16:24:07:589 Debug( 23): Thread 7924 has been created.
(T7692) 10/01/19 16:24:07:589 Info ( 26): create thread 0000000000000408
(T7692) 10/01/19 16:24:07:589 Info ( 263): CControlManager::SetupNetwork, fd=1248
(T7924) 10/01/19 16:24:07:680 Info ( 329): Start CPanMSVpn::PanMSVpnProcMonitor
(T7924) 10/01/19 16:24:07:680 Debug( 23): Thread 7880 has been created.
(T7924) 10/01/19 16:24:07:680 Info ( 26): create thread 0000000000000414
(T7880) 10/01/19 16:24:07:680 Info ( 343): Start CPanMSVpn::PanMSVpnProcDrv
(T7924) 10/01/19 16:24:08:513 Info ( 120): VPN: socket was closed
(T7924) 10/01/19 16:24:08:513 Debug( 801): RecvFromSocket, socket closed
(T7924) 10/01/19 16:24:08:513 Error(1126): ProcPackets, RecvFromSocket() failed
(T7924) 10/01/19 16:24:08:513 Info (1128): VPN socket was closed
(T7924) 10/01/19 16:24:08:513 Error( 410): ProcPackets() failed, get out of ProcMonitor
(T7924) 10/01/19 16:24:08:513 Error( 412): PktProcess: Server socket was closed
(T7880) 10/01/19 16:24:08:513 Info ( 553): ProDrv: VPN disconnect event, get out of ProcDrv
(T7880) 10/01/19 16:24:08:513 Info ( 570): ProcDrv thread dies
(T7924) 10/01/19 16:24:08:513 Info ( 527): ProcDrv quit
(T7924) 10/01/19 16:24:08:513 Info ( 504): Before ProcMonitor quit, disconnect vpn
(T7692) 10/01/19 16:24:09:333 Debug(2500): SaveDnsSuffixRegSettings saves UseDomainNameDevolution value 1
(T7692) 10/01/19 16:24:09:333 Debug(2525): SaveDnsSuffixRegSettings saves SearchList value
(T7692) 10/01/19 16:24:11:472 Debug(2032): FlushDNS not set or not YES, ingore flush dns cache
(T7692) 10/01/19 16:24:11:982 Debug( 273): assign ip manually
(T7692) 10/01/19 16:24:12:098 Debug(3092): Adapter friendly name is: Local Area Connection 2
(T7692) 10/01/19 16:24:12:098 Debug(3277): cmd = cmd /C netsh interface ip set address 19 static 192.168.65.236 255.255.255.255> "C:\Program Files\Palo Alto Networks\GlobalProtect\tmp.txt"
(T7692) 10/01/19 16:24:13:825 Debug( 116):
(T7692) 10/01/19 16:24:13:825 Debug(3290): cmd = cmd /C netsh interface ip set dns 19 static 192.168.1.1 validate=no > "C:\Program Files\Palo Alto Networks\GlobalProtect\tmp.txt"
(T7692) 10/01/19 16:24:18:450 Debug( 116):
(T7692) 10/01/19 16:24:18:450 Debug( 277): Renewing address...
(T7692) 10/01/19 16:24:18:895 Debug(3541): IfIndex (IPv4 interface): 19
(T7692) 10/01/19 16:24:18:895 Debug(3542): Adapter name: {FCB2C7C6-129B-4D6C-A5AE-4F8CC3EB9451}
(T7692) 10/01/19 16:24:18:895 Debug(3543): Adapter friendly name: Local Area Connection 2
(T7692) 10/01/19 16:24:18:895 Debug(3556): cmd = cmd /C netsh interface ipv4 set interface 19 metric=0 > "C:\Program Files\Palo Alto Networks\GlobalProtect\tmp.txt"
(T7692) 10/01/19 16:24:20:569 Debug( 116): Ok.
(T7692) 10/01/19 16:24:20:569 Debug( 116):
(T7692) 10/01/19 16:24:20:569 Debug( 297): Setting routes...
(T7692) 10/01/19 16:24:20:569 Debug(3384): CPanNetSetup::GetRouteTableEntry(): cfg->ipAddress is 192.168.65.236
(T7692) 10/01/19 16:24:20:569 Debug(3385): CPanNetSetup::GetRouteTableEntry(): pIpForwardTable->dwNumEntries is 12
(T7692) 10/01/19 16:24:20:569 Debug(3411): Didn't find the route entry. Try again.
(T7692) 10/01/19 16:24:22:584 Debug(3396): CPanNetSetup::GetRouteTableEntry(): found the one.

[jdelio]

I think that if we knew more details that would help.. like:

Version of PAN-OS?

What version of GP?

Is this affecting all GP clients?

Has this ever worked, or when did this start?

regards,

Joe Delio