IKE pre-shared key: is there any forbidden character?

[Bucche]

Hi Everybody,

when configuring an IPSec VPN between our PAN appliance and both Cisco and CheckPoint devices, we had problems with using a long pre-shared key, which included special characters too (e.g. more than 30 letters, both small and lower case, numbers, "!", "$").

Is there any constraint with the key lenght, or any forbidden character?

Thanks,

Bucche

[bpappas]

Key length should not be an issue unless your key is longer than 100 characters. Special characters should not be an issue.

If you observe any issues with key length or special characters please open a case with the PAN Tech Support team.

thank you,

Benjamin

[Bucche]

Thanks, Benjamin! I will open a case, since my key was 38-character long.

Cheers!