Importing root certificate in Panorama 10.2.15 not working/ EDL hosting service.

[zGomez]

Hi,

I have a strange issue i am trying to import the globalsign root certificate into panorama device template.

I am following this article (also doubt the global sign is needed because when i browse manualy to the EDL the url is singed by Google)

Configure the Firewall to Access an External Dynamic List from the EDL Hosting Service (paloaltonetw...

I have upload the certificate but renamed it to .jpg you can just rename it to .cer to have a look or open it with Notepad.  The format is correct. 

When i try to import this in panorama i always get the error:

Import of EDL-SERVICE-HOSTING failed. Failed to find begining of certificate. Make sure certificate starts with BEGIN CERTIFICATE tag  (there is also a spelling mistake in the error should be beginning to my knowledge)

When i upload the same cert directly onto the firewalls i have no issue.

Anybody experienced this issue with version 10.2.5 ?

CERT CONTENT:

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

[zGomez · Accepted solution]

Ok problem solved only work with Edge, chrome and firefox fail.

[armitchell]

I wanted to reply that I had this issue "failed to find begining of certificate file" trying to import a PFX cert into Panorama on 11.0.3. Using Edge solved the issue. What is odd is that I had recently replaced a cert on 11.0.3 in using Firefox and that worked but importing a brand new certificate did not.