Hello @clivebastin ,
A category change request can be submitted at https://urlfiltering.paloaltonetworks.com/ . Once you raise change request, PAN-DB does analysis of the URL for which you are requesting a category change. If PAN-DB validates that the new category request is accurate, then change gets approved. If PAN-DB doesn't find it accurate, then the change request will be reviewed by Palo Alto research team.
Hope it helps!
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