Hello @clivebastin ,
A category change request can be submitted at https://urlfiltering.paloaltonetworks.com/ . Once you raise change request, PAN-DB does analysis of the URL for which you are requesting a category change. If PAN-DB validates that the new category request is accurate, then change gets approved. If PAN-DB doesn't find it accurate, then the change request will be reviewed by Palo Alto research team.
Hope it helps!
Hi @SutareMayur ,
Thank you for your reply.
Unfortunately my request for re-categorisation is being denied.
We need this for our local COVID-19 support group.
Do you know how I can challenge this please?
@clivebastin If your request is already denied by PA then i don't think you can change category of the url. May be content of URL is not matching with the category that you are looking for.
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