Is there anybody faced with the same connection issue?
Is there anybody have an idea regarding solution of this issue?
Are you running on 5.0 GP version?
There are certain changes in this version of iOS if compare to older version. The certificate location of certificates in iOS 12 and newer is different than older iOS version so you need to re-import certs.
Please refer this -
Also https://live.paloaltonetworks.com/t5/General-Topics/GlobalProtect-5-0-for-iOS-12-and-User-Certificat... talks about same issue.
Hope this resolves your issue!
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!
The Live Community thanks you for your participation!