Issue with Global Protect and HP 6510b laptop

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Issue with Global Protect and HP 6510b laptop

L3 Networker

the GP client software will install (v1.1.6) however, keeps connecting and then disconnecting.. seems to only be happening with our HP 6510b 32bit laptops.  Any other people experiencing this?

5 REPLIES 5

L3 Networker

Internal error cant connect to root\cimv2

seems to be an issue with WMI.  I reun WBEMTEST and it fails to connect.. anyone else experience this?  I tried clearing the repository folder followed by reboot and re-registering all the DLL's.  no luck

root\cimv2 on the local system (6510b)? Can you screen shot the users allowed access to this folder. I've given you an example.

1-15-2013 2-51-01 PM.png

when I right click on WMI Control (Local), I get an error message "Failed to connect to <local computer> because "Win32: The specified module could not be found."

Hmmm, are you the logged in as administrator of that device? Might need to call into PAN Support or Reseller for further assistance and get a live debug session going.

  • 2653 Views
  • 5 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!