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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! UserID and multiple VSYS

From what I understand from the 5.0 documentation so far, each VSYS needs to be setup with separate userID agent configurations. There is no sharing of user-ID information between virtual systems. Is this assumption correct? I am seeing very inconsistent results between mulitple vsys's when I show a list of users. VSYS1 will show ~2500 users and...

Global Protect 1.2 & HIPS

Hi,Has anyone seen any problems with GP 1.2 and HIPS, particularly the domain check? Since upgrading to 1.2 the HIPS check we have to determine if the PC is a member of specific domains fails. When we look at the client on a PC (running windows 7) it no longer shows the domain under the host info section? It still shows the OS and Host Name as w...

DaveM by • L1 Bithead
  • 6564 Views
  • 6 replies
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Resolved! application PaloAlto-userid-agent

Hi,Someone ever used this application?I tried but the agent traffic is seen as ssl traffic. Also the default port of the PaloAlto-UserID-agent is tcp/2009. But the default port is 5009 if I'am correct, so is that a bug?Regards,Kevin

RDP and the PAN-Agent

I'm noticing that when a user connects to a server using RDP with a different username, the PAN-Agent is reading that username and associating it the user's computer.For instance, a programmer named 'jdoe' connects to a web server from his PC using IP address 172.16.3.3 using the username 'webadmin'. The traffic logs now read that 'webadmin' is ...

mharding by • L4 Transporter
  • 13728 Views
  • 21 replies
  • 0 Likes

Resolved! Globalprotect & Windows 8

Hello,Does anyone know if there are any issues with Windows 8 and Globalprotect?I have a newly installed 64bit Win8 Pro installation with Globalprotect version 1.2.Globalprotect does connect and it says that "services are connected". But I do NOT get any traffic via the vpn connection.Everything seems to be going via the default-gateway as usual...

Resolved! Creating QOS policy

Hi All,While creating QoS policy, its asking only for class but i have created more than one QoS profiles. from which profile the class is considered? or Please guide me to create customized class to use in QoS policy. Thank you,Gururaj

Gururaj by • L4 Transporter
  • 2753 Views
  • 2 replies
  • 0 Likes

product sizing

helloi will propose paloaltonetworks firewall to a customer who has 150 user , wich device can i propose ? how can i do the sizing of the product ?thank's in advanceSarah

atelcom by • L3 Networker
  • 7622 Views
  • 9 replies
  • 0 Likes

Can't select users in policy

Hi,I am playing with my little PA-200 and wanted to try user based policies. I added a couple of users to the local user database and grouped them into user groups. Now when I create a new policy (or modify an existing one), the source-user field stays empty, my users don't show up so I can't add them. Even when I start typing (for autocomplete)...

IPSec VPNs using public key signatures

hi!I was wondering if public key signatures (RSA signatures, DSS signatures, ...) are supported for authentication in IPSec VPN with PAN and if there are any plans to implement it?cheers,Andrej

santonic by • L6 Presenter
  • 2079 Views
  • 1 replies
  • 0 Likes

Capture files not visible in GUI

Hi all,We are running version 5.0.1 on out Palo Alto 5020. when we run the packet capture feature, the tracefiles are visible on the CLI, but the GUI shows nothing.It has nothing to do with filters, the GUI is just empty.Does anyone have a solution for this?Reg,Gerben

Gerben by • L0 Member
  • 2431 Views
  • 1 replies
  • 0 Likes

Resolved! V5 upgrade QOS statistics not working

We have upgrade to v 5.0, all working fine except that QOS statistics no longer workThis has happened on a 500 and a 2050we just see a 'No statistics available for this interface' message when statistics are clicked...

Resolved! Unable to download updates PAN OS 4.1.9 because of self signed certificate on updates.paloaltonetworks.com ?

Since november we have not received any content updates from updates.paloaltonetworks.com. We changed the rules so every update server (including amazonws.com) was allowed.Now the updates start, I see a succesful connection to updates.paloaltonetworks.com, but the job remains in download state at 0%.When I check the ms.log it shows:--2012-12-19 ...

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