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07-15-2025 01:22 AM
On iPhone, the gw for SAML authentication does not open the system browser (Safari). It opens the embedded browser. We configured the "default browser" in APP config like YES.
In android is working fine but no in iPhones. Why? any incompatibility?
On the other hand, we have a gateway using only certificate for authentication. In android is login only with cert without asking for users or pass, but in iPhone is asking for credentials. Why?
It seems like GP and Iphones relationship not good
Anyone with same issues?
07-15-2025 02:55 AM
This should be supported (since GP 5.2, it does mention you may need to update pre-deployed settings) but it requires an up-to-date content version and a recent GlobalProtect to work.
You could try setting up a (fresh, not clone) profile specific to iOS/android devices to see if that changes the behavior
07-15-2025 03:29 AM
Hi Reaper,
Yes, we are in 6.1 GP version.
This FW only has GP gateway license. No threats & apps or any more licenses. I dont know if we need another license to use content for this,
07-15-2025 03:48 AM
What if we dont have any MDM solutions?
07-15-2025 03:58 AM
you do need to keep the base content package updated, even if there's no TP license, as it also contains other minor updates
07-18-2025 03:18 AM
OK but we dont have MDM. What would be the solution for IPhones?
07-29-2025 10:10 AM
The content package is downloaded and installed on the firewall, it doesnt require an mdm
Keeping the GP app updated is done via the appstore
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