Issues upgrading pa200 from version 4.1.6 to 5.0.10

[arturo_sanchez]

I downloaded OS file version 5.0.10 and when I tried to install it, I get the following error message:

• Failed to install 5.0.0 with the following errors. SW version is 5.0.0 Error: Upgrading from 4.1.6 to 5.0.10 requires a content version of 320 or greater and found 255-1052. Failed to install version 5.0.0 type panos

My pa200 currently have 4.1.6 version.

thanks,

Arturo

[HULK]

Hello Sir,

In order to install PAN OS 5.0.x, you need to update your "Application and Threat" database version to 320-XXX or greater. This is a prerequisite for PAN OS 5.0.x version. Please follow below mentioned steps to update Content version on PAN firewall.

Go to Device >> Dynamic Updates: Click "check Now" on the left bottom corner of the GUI.

Then Download and install the required content database.

FYI: document for PAN OS upgrade How to Upgrade PAN-OS on a Palo Alto Networks Device

Thanks