modify company name

[Nischalak6]

While registering I entered my company name wrong can I edit it 

[MP18]

Yes you can edit the name.

Also you can call PA support and choose option for admin support instead of technical support.

Regards

[Nischalak6]

Where can I find pa support if possible please share the link

[MP18]

@Nischalak6 

Here is the link of PA support numbers around the world.

https://www.paloaltonetworks.com/company/contact-support

Choose option 1 and 1 for help.

Regards

[Nischalak6]

Could'nt resolve it even after pressing 1 and 1.Help me to change the company name

[MP18]

@Nischalak6 

Once you dial the number then you need to choose option1 and it says if you need help for device serial number then press option

So you press option 1 two time.

Hope it helps

Regards

[Nischalak6]

I have entered the same but the call ended as i pressed 1 and 1. What I have to do?

[MP18]

May be they have some issues with phone.

You can retry later on today or on Monday

Regards

[BPry]

@Nischalak6,

You can't edit the account name, but if you open a support case they may be able to modify this for you on the backend. If they aren't able to modify it, they should at least be able to get it correct and get your assets and such moved over to a corrected account. 

[jorgenobel]

Hello!!

Try in support portal:

https://support.paloaltonetworks.com/Support/Index

I modified my profile here.

Regards.