Need help determining why something is blocked.

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Need help determining why something is blocked.

L0 Member

I am getting the following items blocked, but I can't tell why.  I am not blocking the games category with my URL filtering.


Palo-Deny.GIFI also can't find a way to specifically allow Microsoft PE file transfers. I have also tried whitelisting the site, but nothing I do will allow this.  


Sorry I'm new to Paloaltos but it seems like it should be easier to determine what rule denied this, and why.  I've been through and passed the PCE and PSE training, but there was very little in those videos about the care and feeding of a Palo firewall.  Are there any good videos out there about how to respond to something that is permitted but shouldn't be, or is denied but shouldn't be.


Thanks for any help


L4 Transporter

Is there any sort of file blocking or threat/virus/spyware profile on the policy that would normally allow this connection?


which log is this snippet from? what are teh headings on the columns?

Cyber Elite
Cyber Elite


If you could click on the magnifying glass on the left of hte log and provide us with a redacted screen shot of it?



This is from the Data Filtering Log.  Thanks for relpying Joe, but I think I found it.  I had the wrong file blocking policy applied.  

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