Need help in setting up the email alerts for the Pan firewalls.

L0 Member

Need help in setting up the email alerts for the Pan firewalls.

I am trying to setup email alerts when the device goes down or the interface goes down.

To complete this task, I had configured the email server and under the device tab -- log settings-- critical -- I set it to be forwarded to the email server.

Also when configuring the email server profile, under the custom log format, under system I chose the following fields


I am getting the alerts, but none of these alerts have the ip address or any device information. Does any one know, what fields I need to choose to get the device information like the hostname

L5 Sessionator

Two Options:

Prominent option

> Choose the 'Display name' in the Email Server profile to reflect the Hostname/IP address.

Cryptic Option:

>You can choose the 'Serial No' field in the  Custom Log Format "$serial" which is a distinctive identifer for every device.



L0 Member


I dont see the option for "display name/ip address". I only see, the serial no, which for me is not an ideal case scenario.


L5 Sessionator

Display name configured in the Email Server Profile which needs to be associated with the Log settings would show up in the "From:" field of the email notifications.


Configure Email server profile say Test with Display name =Host name[Device>Server Profile> Email]

Associate this profile with the System Logs -Critical severity  [Device>Log Settings> System >Critical]

You would receive email notifications with the from feild populated with the Host name 

eg.From:Host-ABC  <>

Please check the highlighted portion in this snapshot.

EMAIL profile.bmp




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