Without more detail setup information, it is difficult to tourbleshoot it.
Everything works on a Windows machine, just not on a MacOS device after connect to the global protect portal?
Do you get the correct ip address assigned to the MacOS device? Does your security policy allow ping? Can you ping the global protect gateway? Can you ping like 22.214.171.124 ?
I am just wondering if anyone has a resolution for this at all? I am thinking it's either a hardware or software issue (i know this is obvious but hear me out) I have it working on a laptop with no issues at all. It was working on my desktop PC however I have just completed an upgrade of the main mobo and some of the trimmings and now when I connect I can remote back on to work with no issues however I can't browse the web on my local machine but I could before.
It's a strange issue for sure but I think it's a windows setting somewhere which is causing this issue?
Has anyone got a solution for this? I'm using macOS 10.15.5 and GP 5.1.1-12
I agree that the internet is not completely down but some routing issues. traceroute to 126.96.36.199 works both with or without GP, except it is extremely slow with GP.
I even tried a Windows 10 VM on my mac (macOS 10.15.5) without changing any mac configuration. And it works perfectly fine.
I'm thinking it could be some compatibility issue between GP and macOS, but I'm not sure what to check next.
I am having the same experience.
When I connect to our VPN to begin with, it works as you'd expect. When I map an SMB share, it's almost like the tunnel goes down. I can't ping or connect to anything internal (where i'm VPN'd in), however, I can ping 188.8.131.52. When I disconnect from the VPN, everything continues normally.
We are using PAN-OS 9.1.2 and GP 5.1.4; MacOS 15.5
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!