06-11-2013 07:12 AM
Hello all
I have been creating a antivirus profile with alert action for all decoder for antivirus action and wildfire action.
but I tried to obtain some logs in wildfire log entrie. May be I didn't request the good file on the web?
How could I proceed to populate the wildfire log entrie.
thank you very much
06-11-2013 09:32 AM
Make sure the mgmt interface has connectivity to internet. This indicates the device is unable to register/communicate with the WF cloud. You can try configuring a service route for Wildfire traffic to use a DP port and test as well.
Thanks,
Aditi
06-11-2013 10:57 AM
DNS issue ?
Which DNS server is used by your palo ? internal with fowarding ? external ?
V.
06-12-2013 04:50 AM
Hi
I mad the verification about DNS and I could resolve with the management interface
ping source 192.168.1.250 host www.google.com
it works fine but I tried something like
ping source 192.168.1.250 host wildfire.paloaltonetworks.com
PING wildfire.paloaltonetworks.com (54.241.16.153) from 192.168.1.250 : 56(84) bytes of data.
^C
--- wildfire.paloaltonetworks.com ping statistics ---
29 packets transmitted, 0 received, 100% packet loss, time 28044ms
You right something is wrong in my dns resolution I will looking for why
thank
06-12-2013 06:10 AM
you cannot ping wildfire.paloaltonetworks.com.That is normal.
also 54.241.16.153 is correct ip.
06-12-2013 06:13 AM
You better check Re: Wildfire not showing any files.
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