no wildfire log entry

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no wildfire log entry

L4 Transporter

Hello all

I have been creating a antivirus profile with alert action for all decoder for antivirus action and wildfire action.

but I tried to obtain some logs in wildfire log entrie. May be I didn't request the good file on the web?

How could I proceed to populate the wildfire log entrie.

thank you very much


Make sure the mgmt interface has connectivity to internet. This indicates the device is unable to register/communicate with the WF cloud. You can try configuring a service route for Wildfire traffic to use a DP port and test as well.



L5 Sessionator

DNS issue ?

Which DNS server is used by your palo ? internal with fowarding ? external ?



I mad the verification about DNS and I could resolve with the management interface

ping source host

it works fine but I tried something like

ping source host

PING ( from : 56(84) bytes of data.


--- ping statistics ---

29 packets transmitted, 0 received, 100% packet loss, time 28044ms

You right something is wrong in my dns resolution I will looking for why


you cannot ping is normal.

also is correct ip.

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