Hello all! I've had a strange thing happen in the Traps dashboard. No security events for an entire month. Not even low or medium. I find this hard to believe. I've just run the test malware file and it did pop up on the endpoint and it did report that in the dashboard, but there's nothing else! I see in the logs that files are being evaluated. I just upgraded everyone to 6.11 today. Still nothing.
If I rewind a few months there were regular events being logged every day.
If you can run the test file on hosts and get detection events, then it stands to reason that you aren't actually getting any detentions. I might run the test file on a few different clients just to verify that they are all reporting in properly, but it kind of sounds like your agents are behaving as expecting and aren't having an issue communicating with the portal.
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