04-25-2017 02:22 AM
I'm facing an issue with captive portal and NTLM. The SSO (NTLM) fails and the users must enter the credentials via the web-form. I've attached print screens from Wireshark and the output from the userid.log:
User-ID Agent: 8.0.1-21
[2017/04/25 11:07:48, 0] utils/ntlm_auth.c:get_winbind_netbios_name(172)
could not obtain winbind netbios name!
2017-04-25 11:07:48.411 +0200 Error: pan_ntlm_handleType3Msg(pan_user_id_l3svc_ntlm.c:567): NTLM Auth failure for user got\pete vsys 1
05-04-2017 12:59 AM
Found the issue, the User-ID service was not enabled on the interface used for redirection.
FYI, it not needed to set the NTML parameters on the firewall if Windows User-ID agent are used. It will act as a proxy for such request.
04-27-2017 11:52 AM
Has it ever worked?
Browser is IE right?
You have added your firewall into AD domain right (picture below)?
04-27-2017 02:00 PM
It sounds like NTLM is just either not configured or misconfigured on your User-ID section. I would verify this and make sure that everything there is correct.
05-02-2017 09:17 AM
05-02-2017 01:20 PM
Yes you need to add NTLM data that creates firewall computer object into domain and gives firewall capability to use NTLM to authenticate users.
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