The primary NTP server toward Microsoft NTP Server(172.27.35.111) and also Configured the Cisco router(172.27.9.253) as secondary NTP Server. All the Network device is synchronized with secondary NTP server (172.27.9.253 ) but paloalto firewall not able to pull time information.
Can anyone help to resolve this issue.
Check the logs of the PAN to see if the packets are getting blocked by a security policy (this does not show traffic from the managemetn interface nativly, only if you are using the PAN to protect the management interface). Also did you change the service routes? By default it will be from the management interface so that interface needs to reach the NTP servers you have defined.
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