The application sharepoint-online-downloading will catch word docs. However it does not catch excel file downloads. If we block sharepoint-online-downloading - it will bock everything but excel file and powerpoint downloads. I'm not sure why, but excel files and powerpoint come through as the app sharepoint-online ....Why?
Yes. Decryption is working normally. I should specify, that this is when you click on File/save as/ "download a copy", and try to download it. Correction - only Word docs get blocked, and marked as sharepoint-online-downloading. Both powerpoint and Excel documents come through, and marked as the application sharepoint-online, not sharepoint-online-downloading. Workaround/solution is to block these files in the app sharepoint-online?
I was able to reproduce this easily enough, so you probably want to open a ticket with TAC so they can get the application team to take a look at things. As a work around, you could assign a file-blocking profile to the rule allowing this traffic and simply deny users from downloading powerpoint or excel files if the application is identified as sharepoint-online.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!