PA-200 Console Port - What type of cable?

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Highlighted
L1 Bithead

PA-200 Console Port - What type of cable?

I assume I would be able to use a typical Cisco rollover cable (Serial to RJ45) to connect to the console port on a PA-200 but get nothing.

 

Am I using the wrong type of cable?

Highlighted
L7 Applicator

The baby blue cisco cable should work. Has the device been initialised in CCEAL4/FIPS mode, as that will disable console access.

 

Tom Piens - PANgurus.com
Find my book at amazon.com/dp/1789956374
Highlighted
L1 Bithead

No, the device is not in CCEAL4/FIPS mode.  The cable is verified working (works on the PA-3020 we have).  I followed the steps to try to disable CCEAL4 (https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Enable-or-Disable-Common-Criteria-CC... but when the device boots nothing displays on the console screen.

 

Is it possible that the console port on the PA-200 is bad?

Highlighted
L7 Applicator

yes, that's possible

I'd advise you contact support and have them verify. You may need a replacement

Tom Piens - PANgurus.com
Find my book at amazon.com/dp/1789956374
Highlighted
L0 Member

I am having the same issue with two new PA-5260's

Console cable to laptop works just fine, but rollover cable to console server does not work, but SAME cable works on PA-4050 AND PA-5020.

 

Something is different with the console port on the 5260's but what ??

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