Received this Unit today and on 1st boot,
N0.LMC0 Configuration Completed: 8192 MB Warning: Board descriptor tuple not found in eeprom, using defaults KINGFISHER board revision major:1, minor:0, serial #: unknown OCTEON CN7130-AAP pass 1.2, Core clock: 1000 MHz, IO clock: 500 MHz, DDR clock: 800 MHz (1600 Mhz DDR) SPI stage 1 bootloader SPI ID: ef:40:18:00:00 header found at offset 0x2000 Image 1.2: address: 0xffffffff81000000, header length: 192, data length: 8816 Validating data... Starting next bootloader at 0xffffffff81000000 SPI stage 1.5 bootloader SPI ID: ef:40:18:00:00 Header 1 found at offset 0x10000 Header 2 found at offset 0x100000 Found bootloaders, booting bootloader 1 of 2 at offset 0x10000. Starting next bootloader at 0xffffffff81000000 Board type: KINGFISHER Welcome to the PanOS Bootloader. U-Boot 18.104.22.168-27 (Build time: Jan 23 2017 - 15:37:43) Octeon unique ID: 088000020519f31e074f N0.LMC0 Configuration Completed: 8192 MB Warning: Board descriptor tuple not found in eeprom, using defaults KINGFISHER board revision major:1, minor:0, serial #: unknown OCTEON CN7130-AAP pass 1.2, Core clock: 1000 MHz, IO clock: 500 MHz, DDR clock: 800 MHz (1600 Mhz DDR)
P.S. I'm new to Paloalto Network Devices 🙂
I'm guessing PanOS doesn't actually boot through?
1) You could reset the device by booting into maintenance mode but if this is a new unit I wouldn't really bother as;
2) If the device won't boot simply contact support and they will RMA the device and you should have a new unit fairly quickly
No PanOS never booted. It looks like it never passed POST so was never even shown the option for getting into Maintenance mode. I was thinking that it could be a loose connection on something inside but did not want to crack open a brand new device. Is the EMMC embedded or is it in the form of a removable card?
Started a ticket, support did not even bat an eye about getting me an RMA on the way. Hope that ships today 🙂 Not a good first impression with Paloalto, but I'm going to blame FedEx dropping and kicking it across the country.
I wouldn't open up the casing on a PA-200 or PA-220, once you break the seal it'll void your warranty unless your doing something like a memory upgrade in which case they send you everything to seal it back up again.
RMAs generally ship faily quickly, so I wouldn't expect it to take to long before you have a new unit.
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