PA-3050 stops processing traffic

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PA-3050 stops processing traffic

L0 Member

Has anyone had a PA-3050 stop processing traffic? Our PA-3050 started dropping all traffic today (internet access, DMZ, etc.), we failed over to the standby unit and were able to restore service.

Currently we have a support ticket opened but wanted to know if anyone here has had a similar experience. Thanks!


L3 Networker

This issue occured again (third time) on our 3020 HA cluster today, running 6.0.2.

Awaiting response from support.

Hello as-mg,

I would recommend you to set the pattern matching on software (> debug dataplane fpga set sw_aho yes) to avoid any future occurrence.


This was the suggestion given us by support as well.

However, they also did say that this change will be lost each time we reboot a firewall, which I would concider less handy and make this a not-so-much as permanent fix.

What we're going to do from now on is also have a computer connected to the failing device via the console, and keep it logging in case the issue occurs again.

It's been under a month since it last happened (PANOS 5.0.11) and the issue still persists on PANOS 6.0.2.

If you have any further suggestions, I would love to hear from you.

Hello as-mg,

There is a BUG open with engineering to fix this issue. I do agrre, this is not a permanent fix, only things, you need to re-apply the command if you reboot the FW.


The reboot for PA 500 has been fixed in 5.0.12, you may upgrade to the new version now.

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