PA-500 - Auto reboot byitself

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PA-500 - Auto reboot byitself

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Hi Again,

The appliance is auto reboot after running for some time without any rebooting or shutdown. After performing some checking, the system log file shows that "captive_portal: restarts exhausted, rebooting system".

Yes, i did some minor changes on captive portal rule and testing from different machines currently, but how come this will happen? Any idea? This definitely did not happen right after i change the configuration and it takes few hours to receive this outcome.

Thanks.

2 REPLIES 2

L5 Sessionator

There have been some bugs identified with Captive Portal, but please contact Support so that they can determine if you are experiencing one of them.   They'll want to see a Tech Support file from the box which will help determine the cause of your issue.

Got the same error:

type: SYSTEM
subtype: general
config_ver: 0
time_generated: 2010/10/29 10:29:52
vsys:
eventid: general
object:
fmt: 0
id: 0
module: general
severity: high
opaque: infra-group: restarts exhausted, rebooting system

No Captive Portal enabled. PANOS 3.1.3 PA-500

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