03-07-2013 04:30 AM
Greetings,
Any idea if PAN OS 5.0.2 has a bug that could reboot the firewall on its own? This has happened yesterday, when the PA-500 self rebooted (obviously lost access to everything for a good 25 mins). First thing I did was:
1. Looked at the system logs for that specific period and there was nothing evident of why the firewall rebooted. I could only see a good gap of 15 mins with no logs; after which logging was regarding the interfaces coming up etc.
2. From the cli I used less mp-log ms.log - to find some interesting stuff (snapshot attached). At 10:36 am when the firewall went down to 10:45 am; nothing has been logged apart from the special character. I could not find any relevant information from any other logs.
3. I then generated the tech support file to figure out if the crashinfo had any information, but nothing was to be found.
Any ideas? Any other ways I can find why the firewall has rebooted on its own?
Many Thanks
Kalyan
03-19-2013 10:32 AM
My PA-3020 is now on 5.0.3 and I am noticing that it varying between 45-75% with the device not plugged in-line.
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