PA 500 stop sending reports automatically by email

licenselu · ‎10-06-2015

Hello,

After upgrading two cluster of PA500 to 7.0.1, customized reports cannot be sent automatically using email.

Using the 'Test send email' is working so it's not an issue with the config. The device stop sending the reports after 18 days...

Regards,

HA

cpainchaud · ‎10-06-2015

7.0.2 is out and anyway you should ask TAC/Partner support to file a case.

nwetech · ‎10-06-2015

I had the same issue and TAC said the fix for now is to reboot the firewall. They list it as addressed in an upcoming release.

licenselu · ‎10-07-2015

Hello,

In fact, the customer reboots the firewall and it's working fine now.

Any bug ID and time resolution ???

Regards,

HA

licenselu · ‎10-15-2015

Hi all,

Does anybody knowns if it's solved in PANOS 7.0.3 ??

Regards,

HA