PA-VM 10.0.4 Trial, gets shutdown after a minute.

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PA-VM 10.0.4 Trial, gets shutdown after a minute.

L1 Bithead

Hi All,

 

I have received a download link from Palo Alto and downloaded the OVA eval file, after importing the device to the VmWare, it becomes online but after 1-2 minutes gets shutdown.

 

Please let me know how can I resolve the issue.

 

Thanks

 

pan-shutdown.PNG

6 REPLIES 6

Cyber Elite
Cyber Elite

Check if your VM configuration is compatible: https://docs.paloaltonetworks.com/compatibility-matrix/vm-series-firewalls/vms-series-hypervisor-sup...

 

also check if the parameters (CPU cores, assigned ram, ... ) is accurate

Tom Piens
PANgurus - (co)managed services and consultancy

L1 Bithead

Hi @reaper , thanks for your reply,

 

I have tried it on several platforms like ESXi 7, VmWare Workstation 16, Eve-ng 5.x and assigned the PA-VM different RAM(up to 12Gig) and CPU(Up to 8 core)

 

Still getting shutdown after 1-2 minutes.

 

Thanks

L1 Bithead

Ok, Found the solution and it works for me:

 

1- Disable the time on the Vmware

2- Go to VM host directory and add below lines to the vmx file, to completely disable the time sync

      time.synchronize.continue = "FALSE"
      time.synchronize.restore = "FALSE"
      time.synchronize.resume.disk = "FALSE"
      time.synchronize.shrink = "FALSE"
      time.synchronize.tools.startup = "FALSE"

3- Start the VM from : Power -> Power on to Firmware

4- from BIOS, change date to 01/01/2021

5- Save and Exit from BIOS

6- VM will come up and will not power off anymore, you can set NTP on the PA VM to have the correct time.

7- If you shutdown the VM and want to restart it again, repeat from step 3. 

 

Cheers,


@verg61 wrote:

Ok, Found the solution and it works for me:

 

1- Disable the time on the Vmware

2- Go to VM host directory and add below lines to the vmx file, to completely disable the time sync

      time.synchronize.continue = "FALSE"
      time.synchronize.restore = "FALSE"
      time.synchronize.resume.disk = "FALSE"
      time.synchronize.shrink = "FALSE"
      time.synchronize.tools.startup = "FALSE"

3- Start the VM from : Power -> Power on to Firmware

4- from BIOS, change date to 01/01/2021

5- Save and Exit from BIOS

6- VM will come up and will not power off anymore, you can set NTP on the PA VM to have the correct time.

7- If you shutdown the VM and want to restart it again, repeat from step 3. 

 

Cheers,


Thank-you! That worked for me.

 

@reaper How can these instructions be added to the VM-Series Evaluation Quickstart Guide? It will save customers a lot of trouble. VM-Series Evaluation Quickstart Guide (paloaltonetworks.com)

 

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