01-17-2022 12:24 AM
I am trying to get the policy recommendations from IoT Security to work.
After following the detailed onboarding instructions, everything seems to be properly set-up on both the firewall and the IoT Security portal.
All licenses are activated, all logs are being sent to CDL and IoT Security for processing.
The issue is; when opening the policy recommendations tab on Device -> Policy Recommendations, I get this error message:
Everything looks okay in IoT Security:
Except this section which is obviosly where the problem is:
Has anyone here ever had this issue before? I can't seem to find anything similar online.
Thanks for any help.
01-31-2022 11:23 AM
Are you able to verify your device has a certificate?
In your system logs, can you verify whether or not you are seeing gRPC connection failures?
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!