PA3250 cant ping external interface public ip from internal ip but can ping any other ip

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PA3250 cant ping external interface public ip from internal ip but can ping any other ip

L2 Linker

Hi there,


I can ping any other ip even though internet is working fine but when i tried to ping External public interface ip from internal  its not rechable.

there is a internal to internet policy allowing ping and any other application.




L7 Applicator

Did you add an interface management profile to the external interface?



Yes, I added an interface management profile to the externral interface. if i removed the profile do you think it will reslove the issue?



No it would not. the profile needs to have the ping option checked:



I've already ping checked in the profile without Permitted IP Address.


Are you trying to ping that interface from 'inside' the network or from a true external source such as a website that performs test pings?


Please advise,

I am trying to ping it from inside interface private IP  to external public IP 




I would then make sure you have a u-turn NAT configured.


Cisco calls it a hairpin. 



  • 7 replies
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