PA5060 can't install Application and Threats

[tsti_network]

Hi, I found when I use Dynamic update and install install Application and Threats, I can't finish the update. There are some info on my screen. Does any one can tell me what's happy?

Operation Install

Status Completed

Result Failed

Details .latest-content.tar.gz has not been downloaded. Download and try again

[nchong]

You might not have license the device yet, you must license the device before downloading content. You can manually enter authorization codes on the device or perform a license retrieval from the webui or the command line.

Helpful command

'request license info' : shows the currently installed licenses

'request license fetch auth-code ' : retrieves license associated with an authorization code.

[HULK]

Hello,

Could you please apply CLI command > tail follow yes mp-log ms.log >>>>>>>> while  downloading the Application-and-threat database from GUI.

It would show the reason behind the failure.

Thanks

[tsti_network]

Hi,

The problem has been resolved.  I removed the application & threats database and reinstalled it, the error message didn't appear . Thank you.

There are error messages below:

[JimMcGrady]

How did you remove the application and threats database and then re-install?