I have requested palo alto uel re categorzation team for re categorizing the main url of a site for ex:
abc dot com.
It has re categorized correctlly by Palo as requested. However I am getting blocks when I access abc dot com /subdomain
When i try re categorize request for this subdomain, I am getting a reply from PA about the main domain is categorized correctly.
Is there any way to re-categorize the sub url from Palo Alto
For something like that I would reach out to support; some of this process is likely automated and you could be getting caught up in a verification check that doesn't account for 100% of scenarios.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!
The Live Community thanks you for your participation!