Palo Alto main and sub urls are different category

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Palo Alto main and sub urls are different category

L4 Transporter

I have requested palo alto uel re categorzation team for re categorizing the main url of a site for ex: 

abc dot com.

It has re categorized correctlly by Palo as requested. However I am getting  blocks when I access abc dot com /subdomain

When i try re categorize request for this subdomain, I am getting a reply from PA about the main domain is categorized correctly.

Is there any way to re-categorize the sub url from Palo Alto

PCNSE-7, ACE-6,ACE 7 , CCNP, CCNA,CCIE(theory) , RHCE
Firewalldog dot com
1 REPLY 1

Cyber Elite
Cyber Elite

@Roby_Sreejith,

For something like that I would reach out to support; some of this process is likely automated and you could be getting caught up in a verification check that doesn't account for 100% of scenarios. 

 

  • 2421 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!