08-28-2018 12:32 AM
I have requested palo alto uel re categorzation team for re categorizing the main url of a site for ex:
abc dot com.
It has re categorized correctlly by Palo as requested. However I am getting blocks when I access abc dot com /subdomain
When i try re categorize request for this subdomain, I am getting a reply from PA about the main domain is categorized correctly.
Is there any way to re-categorize the sub url from Palo Alto
08-28-2018 05:28 PM
For something like that I would reach out to support; some of this process is likely automated and you could be getting caught up in a verification check that doesn't account for 100% of scenarios.
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